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Training, Development & Performance Management: Tools and Best Practices

This comprehensive guide covers key requirements, tools, and best practices for effective training, development, and performance management in organizations. Learn how to plan, evaluate training, ensure performance goals, and strengthen organizational capacity. Discover useful resources, courses, and programs to enhance manager-employee communication and improve performance management. Best practices from NIH and NRC Supervisory Programs are also highlighted.

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Training, Development & Performance Management: Tools and Best Practices

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  1. Training, Development & Performance Management Requirements, Tools and Best Practices

  2. Requirements: 5 CFR 410 • Planning and evaluating training • 410.201—ensure achievement of performance goals and facilitate continuous improvement • 410.202—evaluate training programs annually to ensure accomplishment of mission and organizational performance goals

  3. Requirements: 5 CFR 412 • 412.201—Management succession • Strengthen organizational capacity • 412.202—Systematic training of supervisors, managers an executives • Consistent with individual and organizational needs • 412.401—Continuing executive development • Strengthen executive’s performance

  4. Tools: HR University www.hru.gov • Manager’s Corner • Office of the Director of National Intelligence • OPM Course: Writing good performance objectives • Course Catalogue

  5. ODNI -- Performance Management Cycle

  6. ODNI Courses • Focus on people more than system changes Enhance manager-employee communication and aspects of their relationship that are foundational for effective performance management • Train managers and employees on how to engage in effective performance management • Managers and employees should feel ownership of and appreciate performance management and its critical role in accomplishing work • Improve ability to leverage the benefits and protections built into the performance management system

  7. ODNI Courses • Overview of Performance Management • Leading Your Mission • Coach For Success • Setting Performance Expectations • Writing Performance Objectives • Managing Your Manager • Putting Yourself in Other People’s Shoes • Writing Effective Accomplishments

  8. ODNI Courses • How to Rate Performance and Write an Effective Narrative • Formal Feedback Review • Avoiding Discrimination and Bias for Managers • Avoiding Discrimination and Bias for Leaders • Benefits of Performance Management (this is Employee training associated with Managers/Leaders “Avoiding Discrimination and Bias”)

  9. Best Practices: NIH Supervisory Program • In-person workshops • Assessment tools • Action plans & implementation • Individual coaching

  10. Best Practices: NRC Supervisory Development Program • Progressive approach – each level builds on competencies in the preceding level • Combination of open, competitive, assigned, mandatory and elective courses and curricula • More structured at lower levels, and more flexible/tailored at higher levels of positional leadership

  11. Supervisory Development Program NRC and NIH presentation http://www.youtube.com/watch?v=udTwHjNu6iE&feature=relmfu

  12. Tools: Training & Development Wiki http://www.opm.gov/WIKI/training/Performance-Management.ashx • Training & Performance Management • Publications • Basic appraisal system presentations • Training courses • Training resources

  13. Tools: Training & Development Wiki • Webcasts • Bureau of Indian Affairs (June 25th) • EPA: Logic Modeling Essentials (July 9th) • NIH Supervisory Training Program • NRC Supervisory Development Program

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