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City Pair Program SGTP . September 2013. Agenda. FY14 Program Information Measuring Savings Auto Cancellation Reducing Travel Costs CPP Evolution. FY14 Program Information. Five Year Trend. FY 14 City Pair Program. Awarded to 10 airlines.
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City Pair ProgramSGTP September 2013
Agenda • FY14 Program Information • Measuring Savings • Auto Cancellation • Reducing Travel Costs • CPP Evolution
FY 14 City Pair Program • Awarded to 10 airlines. • Increased total awards up 25% to 6,396. Last year’s decision to not award in markets where airline fares were well above commercial fares resulted in competitive pricing in those markets this year. • Awards are effective October 1, 2013. • City Pair fares for FY14 are consistently below corporate benchmarks in all of our Top Markets. • Compared to last year, the average fare went DOWN 4% from $242 to $233 (domestic)and 7% from $851 to $795 (international).
FY 14 City Pair Program • City Pair Program is estimated to deliver $2.2B in savingsto the Federal Government, representing a 59.7% discount below commercial market fares. • Non-stop marketsexpandedin FY14 to 1887, up 20% from FY13 which will assist travelers in making one day trips. • For FY14, CPP retained all of the same benefits which are unique to the government, including the flexibility to book one-way, multi-leg, and round-trip airfare at the lowest cost possible, while retaining the ability to adjust or cancel flights at no additional cost.
Good News Stories • DCA to Detroit, reduced from $224 to $184 with non-stop service, a 17% price reduction that will potentially result in $1m in annual savings. • Denver to Dulles, reduced from $451 to $374 with non-stop service, a 17% price reduction that will potentially result in $1.5m in annual savings. • Washington area airports to Stuttgart, Germany was reduced from $738 to $545, a 26% drop that willrealize$1m in annual savings.
Frontier and Virgin America • No longer contract carriers for FY13. • Carriers were not awarded markets for FY14. • Any reservations not ticketed prior to their removal cannot be ticketed. • Another reservation must be made with new carrier.
How much do we really save? • Disadvantages of Historical method • Passenger counts not reflective of current year's trending. • Market fare 30‐40% higher for the major carriers than the same type of fare available 0‐2 days out on the airline's website.
Auto Cancellation • Applies to all reservations (both domestic and international) • There are no fees or penalties associated with auto-cancellation of a reservation or rebooking a reservation that was subjected to auto-cancellation.
Suggested Agency Mitigation Strategies • Implement policy to approve reservations at least three business days prior to departure • Create practices to review open authorizations reports on a regular basis • Coordinate with your TMC to notify passengers via email in the event of cancellation
Opportunities for Achieving Reduced Travel Costs • OGP released bulletin on 6/4/13 • Review internal travel policies to ensure incorporation of CPP contract and non- contract fares that complies with the FTR
OGP Bulletin • May agencies authorize use of a non-contract air carrier for Federal employee travel? • What factors are included when calculating the lowest total trip cost? • What risks should be mitigated with non- contract airfare? • How will travelers know which airfare to select?
Suggestions for Agency Action • Reserve, Approve and Ticket early! • Take advantage of _CA fares. • Educate traveler on risks associated with restricted tickets. • Implement policies to mitigate risks. • Encourage use of approved booking channels and SmartPay card.
FY 12 FY 13 FY 14 FY 15 CPP Evolution to a Fully Data Driven Model Improved Supplier Strategy • Implement models to cover more fare categories and reduce travel costs Reduce Trip Costs • Use Data to Better Manage Supplier Outcomes • Experiment With New Models DATA DRIVEN PROCESS Improve Negotiations Strength • Used Data to Limit Awards Higher Than Corporate or Market Price • Preliminary Review of Hybrid Discount Models • Introduced Corporate Benchmarks • Evaluate Corporate Fare Structure IMPROVED CPP COVERAGE AND UTILIZATION
What’s Next for CPP • Attain Stronger Discounts • Increase _CA usage and awards • Evaluation criteria derived from comprehensive travel data • Develop key metrics for savings
Questions Jerome Bristow, Program Manager Jerome.bristow@gsa.gov Iman Freeman, Analyst Iman.freeman@gsa.gov