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TERP – The Business Case. Mark Williams Heavy Motor Risk Management Consultant / OAMPS Ltd. TERP – Who’s involved? Who’s effected?. Police & Emergency Services. Worksafe. EPA. Unions. Clean Up Croierg ISS Other.
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TERP – The Business Case Mark Williams Heavy Motor Risk Management Consultant / OAMPS Ltd
TERP – Who’s involved? Who’s effected? Police & Emergency Services Worksafe EPA Unions Clean Up Croierg ISS Other Emergency Incident C o R Consigner of DG’s Legals & Courts Logistics Transport Operator INSURERS Oamps Govt. Community Associations NBTA Croierg PACIA Consignee of DG’s
Why should we have training for TERP’s • The Philosophy: • It is not a requirement under the ADG 7 to be accredited to a program - but must have a TERP process within the business • Perception that DG industry has not universally TERP compliance • Fire authorities rely on working relationships – they don’t have all the capabilities to resolve all incidents • Incident controllers need qualified workers and safe equipment under their control • National approach needed for training and resources DG Transport industry is being `proactive` in seeking conformity and a National protocol to train and certify people to attend and deal with emergency incidents involving all classes of dangerous goods
TERPS - THE BACKGROUND • General DG community concern about stakeholders being to be able to advise and assist at an DG emergency situation. • NSW Fire Brigade with CROIERG established a training course for Class 3 operators for emergency response. • CROIERG consulted TISC who developed a training program now nationally recognised for Class 3 Emergency Response training. • NBTA has been working with AFAC and others and want the course to cover all DG Classes. • AFAC have agreed that this is a good idea and “endorse” the work done by TISC for Class 3 products. • TISC prepared to include other DG categories into the programs, (some re-write needed).
TERPS – Where are we at ? • Terps questionnaire - survey work completed. - 24 questions covering compliance, training & operators understanding of their DG obligations • Survey conducted through NBTA, PACIA, ACAPMA & OAMPS members • 60 respondents covering small, medium & large operators
TERPS – Survey Results (1) • 75% know that they need a documented TERP and training is required to meet the regulations • 23% don’t • 93% know that the equipment must be maintained • 80% know that the equipment is being maintained, - 20% don’t know or don’t check • Responsible person for TERP system in the business: - Divisional Manager / Supervisor 66%, Compliance Officer 34% - CoR extends well beyond these people
TERPS – Survey Results (2) Responsibilities & Training • What level is the TERP program at in the business: - Fully developed 49% - Partially or desk top only 51% • Practical training exercises 62% (Yes) - 38% (No or don’t know) • At what level is that training at: - Significant 30% - Limited or none 70% • Who conducts the training: - RTO & Others 36% - Internal Trainer 57% - No Training 7% • How often is the training updated - Regularly 35% - Annually or induction only 65%
TERPS – Survey Results (3) Training • Are reviews conducted on effectiveness of TERP training - Regular 31%, Irregular or never 69%, • Are you aware of Industry specific TERP training programs - Aware or Fully Aware 45% , Not aware 55%, • Is the TERP training program “accredited” or “not accredited” - Accredited 24%, Not Accredited / Don’t know 76% • Are your staff trained to assist at an emergency situation - Yes 73%, No or Don’t Know 27% • Are your staff trained in the safe discharge from vessel to vessel, to a level acceptable to the relevant authority - Yes 71%, No or Don’t No 29%
Survey Conclusions • Many Operators do not know what their obligations are with regard to TERP requirements – some conflicting & confusing results • 23% do not have a documented TERP • 24% believe that their TERP training is “accredited” • 49% believe that their system is fully developed • 55% are not aware of any “specific” TERP training • 70% have little or no training in TERP requirements THERE IS CONSIDERABLE ROOM FOR IMPROVEMENT
IS TERP A COMMERCIAL PROPOSITION ? • Est. 3000 Articulated trucks that carry bulk fuel / chemicals • Est. 10000 to 12000 tankers (tanks) that carry Bulk DG’s. • Fuel (Class 3 inc diesel) = (9000) • Chemicals (All other classes) Tankers / ISO’s (3000) • Scope of TERP training is likely to be 200 to 300 people only from DG Transport Companies - $ carved up between RTO’s, TISC, Administration & future course developments, not a big commercial venture / opportunity on its own - perhaps further scope with Manufacturers, Distributors, Emergency Services & others to become “accredited”
Class 3 is easy • Chemical Transport is more complicated than Class 3 • Many different DG classes to consider in the training modules • Classes 8 & 6.1 require very specialized expertise • Classes 2.1 & 2.3 (gases) require a different set of measures again • Class 9 (Environmentally Hazardous) growing in number and have particular requirements • Suggestion from Matthew Quinn (QHSE Manager) FBT Transwest “ a standard card that covers incident response protocols, risk management, and injury/evacuation protocols, which can be drilled down into specific modules covering the various DG classes” • The idea of a card carried by “trained & accredited” personal is the preferred method of identification and of the level of expertise at an emergency incident site.
WHO, WHAT, HOW? TISC Selected RTO’s Selected RTO’s Upgrades ? TRAINERS, internal & external • ASSOCIATIONS • CROIERG • PACIA • NBTA • ? ADMINISTRATION & CONTROL DG Operators Emergency Response ISS / Others ACCREDITATION TERP Competency CARD Auditing
Where to from here ? • Not a strong Business Case • Control and development of the system is unclear, - who should / who will administer ? • “Associations” should not take responsibility • Unlikely that Govt. or Emergency Services would take responsibility • TISC – probably outside their scope & charter • So where does it fit & who will put their hand up ! • Options (possible): - One (1) Specialist DG RTO (add to existing business model) - ISS Emergency Response (or a similar ES provider) - AIP (Australian Institute Petroleum) (as an extension of Class 3)
Thank you for listening. Mark Williams Motor Risk Services OAMPS Ltd.