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IAQG – Montreal General Assembly Survey (October 7 th , 2005) . IAQG Montreal General Assembly Survey. General Assembly key figures : General Assembly Registration: 244 people ( 131 persons attending only the General Assembly )
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IAQG – Montreal General Assembly Survey (October 7th, 2005)
IAQG MontrealGeneral Assembly Survey • General Assembly key figures: • General Assembly Registration: 244 people ( 131 persons attending only the General Assembly ) [ by subtracting 113 people attending also the Council ] ( 25 Council meeting attendees not participating at the GA 4 Council members on 26 not attending the GA ) • Number of attendees participating to the survey : 47 people ( 36% of 131 people attending only the GA )
IAQG MontrealGeneral Assembly Survey General Assembly Evaluation Form used :
IAQG MontrealGA Survey results Survey Results : Based on 47 feedback
IAQG MontrealGA Survey results + (Rating above 3,5 / 5) : • Overall satisfaction with the IAQG meeting: 3,96 • Strategic outlook consistent with needs: 3,70 • Meeting pace appropriate: 4,15 • Appropriate agenda length: 4,11 • Expectations in terms of topics discussed: 3,89 • Sufficient time for questions: 3,88 • Open and cordial discussion: 4,24
IAQG MontrealGA Survey results + (Rating above 3,5 / 5) : • Hotel meeting expectations: 4,56 • IAQG location convenient: 4,36 • IAQG registration process effective: 4,40 • IAQG website with information needed: 3,95 = (Rating between 2,5 and 3,5 / 5) : • Clear action items identified: 3,03
IAQG MontrealGA Survey comments Comments : Based on 27 attendees providing comments • General : • IAQG presence or purpose not well understood or promoted within OEMs own companies (1) • Opportunity for Quality representatives at all levels to attend meetings very constructive for whole community (1) • Questions asked by attendees not answered effectively (1) • GA, our chance to address “Voice of the Customer” : didn’t come close to take advantage of it (1) • Need interim milestones & real plans for IAQG projects; not just “report on progress in 6 months (1) • Chance to meet people exceptional (1)
IAQG MontrealGA Survey comments • General (Cont’d): • Need to develop a general survey that all participants can fill out to determine how various companies are doing in reaching maturity in meeting 9100s requirements – Survey of 20 well-focused questions to be submitted at each IAQG meeting to measure our general progress (1) • Summary list (with status & completion dates) of IAQG initiatives would be very beneficial (1) • Publish a list of attendees (1) • Efforts laudable, effectiveness along with relevance and popularity would increase if follow up is done on common themes brought up by suppliers from previous meetings (1)
IAQG MontrealGA Survey comments • Presentations : • Available (4) and prior the meeting (2) • More “Down to earth” results and presentations, too much detail (2) • More Powerpoint presentations (1) • Over use of acronyms (1) • Presentations with duplication: IAQG overview & IAQG Strategy (1) • Too many presenters reading slides (1) • Projector screen too low (1) • Some presentations too fast (1) • Supplier presentations outstanding and 9103 excellent (1)
IAQG MontrealGA Survey comments • Workshops: • Split workshops in smaller room – Too noisy – Difficult to hear – Too close together (7) • Very efficient way of collecting data (1) • Workshops scheduled to allow attendance to more than 1 workshop (1) • Need more time during workshops (1) • No very good introduction to working groups (1) • Assign a facilitator for each workshop (1)
IAQG MontrealGA Survey comments • Selling : • No selling - Selling fine as long as doesn’t distract from business - Selling to be limited and kept outside the area (4) • OK for selling things at meetings (1) • General Assembly Timing & Schedule : • Allow more time for questions and give detailed answers (1) • Addition of a pre-scheduled 15 minutes one-on-one member- supplier meetings (1) • Meeting extension to 2 days (1) • Friday’s agenda on Thursday, then have the reception (1)
IAQG MontrealGA Survey comments • Agenda : • More input from suppliers (being 50-70% of prime’s product) should be solicited – Consider a small business “rep” being the voice of small business as no small company is IAQG member (2) • Need a better forum to share best practices – more on best practices behind the spec. (2) • More lessons learned on 9102 – Need to include how 9102 will handle 3D models (1) • Make more specific details of standard’s changes (1) • Show more implementation experience (1) • Answers or solutions to specific problems encountered at supplies (1)
IAQG MontrealGA Survey comments • Requirements / Standardization : • Extra requirements of different major companies to be merged in a new 9100 version to avoid multiple Quality system review (1) • Harmonization & standardization work by IAQG so far with minimal value to suppliers, no elimination of redundant audits, specs and Quality system requirements (1) • Parity / crossover equivalence for suppliers to be looked at (1) • Registered to other Industry standards: find a way to accept certified automotive suppliers with some delta requirements (1)
IAQG MontrealGA Survey comments • Requirements / Standardization (Cont’d) : • Need to revisit 9102 to be focused on production process approval and not on 1st article inspection focused on part approval (1) • Future of electronic documentation? Will it be standardized? (1) • Tendency of NADCAP auditors to become standards developers causes increase of costs without opportunity to provide definition of those costs to customers (1)
IAQG MontrealGA Survey comments • Positive comments : • Keep on the great work! We have been waiting a long time for this! (1) • Having reps from companies present their own personal experiences really great! (1) • 2nd meeting attendance, this meeting much superior to Cincinnati meeting – Good job! (1)
IAQG MontrealGeneral Assembly Survey Back up - Detailed comments
IAQG MontrealGeneral Assembly Survey Survey comments
IAQG MontrealGeneral Assembly Survey Survey comments (Cont’d)
IAQG MontrealGeneral Assembly Survey Survey comments (Cont’d)
IAQG MontrealGeneral Assembly Survey Survey comments (Cont’d)
IAQG MontrealGeneral Assembly Survey Survey comments (Cont’d)
IAQG MontrealGeneral Assembly Survey Survey comments (Cont’d)