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Overview. Minds@Work - S/W development and management culture at Mindscape. Complete coverage of Software Development activities. Oracle technologies based product developed in house. Continuous improvement model based on cumulative project experience.
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Overview • Minds@Work - S/W development and management culture at Mindscape. • Complete coverage of Software Development activities. • Oracle technologies based product developed in house. • Continuous improvement model based on cumulative • project experience. • Metrics based improvement model. • ISO 9000:2000 certification compliant. • Web Based Help desk system – Minds Online
Project Management Project Plan Quality Plan WBS Creation Project Team Risk Mgmt. Requirement Collection Scope Definition Estimation Preliminary Project Plan Commercial Agreement Project Launch Tech. Documentation Coding + Unit Test Time Sheets S/W Release Implementation Tech Reviews Version Control Task Release Re-plan Project Weekly Review Meeting Status Report Customer Weekly Reports MS Project Project Close Out Metrics Preparation Archive Logs Initiation Process Planning Process Execution Process Control Process Closure Process
Requirement Spec Document + System Test Cases SYSTEM TESTING Requirements INTEGRATION TESTING High Level Design Functional Design Doc + Integrated Test Cases Program Design Unit Doc + Test Cases Low Level Design UNIT TESTING ‘CODE’ CODE REVIEW Coding • Review process of all Deliverables • Independent QA team assigned to each project • Configuration Mgmt of project artefacts - MS - VSS • Project Standards published- Naming,coding, UI etc., • Customer approval of all design Documents • All Testing carried out on ‘Minds@work’ system. • Testing Efficiency Matrices • Type of Errors • Programmer Quality Performance Appraisal • Test cases are reusable assets Quality Assurance Review Process Quality Plan
Project Documentation • Project Plan • Quality Plan • Weekly Status Reports • System Requirement Specification • Functional Design Document • Technical Design Document • Test Cases & Test Logs • Software Release Notes • User Documentation
List of Reports • Task Effort Estimates • Task Status • Project Status • Project Weekly Reports • Resource Loading Reports • Programmer Quality Metrics • Estimation Metrics
Minds Online How do we manage frequent communications between client & development teams ? • Web based Online Tools • Discussion Forums - Technical discussions. • Help Desk - Problem Reporting. • Chat - Instant messaging. • Availability of tools • Internet deployment - access anywhere. • No investment in software license – Open Source. • Setup a web portal with My SQl database backend. • Appoint a Forum administrator, invite participants as required. • Site access through user ID and passwords.
Minds Online - Discussion Forum • Discussion Forums • Conduct online technical conferencing. • Web based implementation - access anywhere. • Different zones for different topics • Automatic E-mail notification to all participants. • Secure & Private discussion rooms. • All content stored for future reference. (E.g. JC Forum). • Used the concept successfully for • German Open Source Projects. • Content Management Systems development. • Full Life Cycle development projects.
Minds Online - Discussion Forum Customer Info Project /Module # of discussion Topics
Minds Online - Help Desk • Help Desk • Can be used for reporting problems post implementation. • Web based implementation - access anywhere. • Automatic E-mail notification. • Allow two way communication - Developer & Help Requestor. • Automatic time based escalation process • Service request Turn Around Time statistics. • Knowledge Management component(under construction). • Used Successfully for • Annual Maintenance contracts related activity • As Help Desk for SCM product
Minds Online - Help desk Call Status Review Search Criteria Pending Call Status Problem Categories
Contact Us We welcome your telephone call or email Tel: +91 80 5268467 +91 80 5210161 Email: sales@mindscapecomputing.com