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A Multilevel Approach to Improving Work-Related Driving Behaviour

A Multilevel Approach to Improving Work-Related Driving Behaviour Dr Sharon Newnam , Monash Injury Research Institute. How do we change work- related driver behaviour?. Advantages of the evidence-based approach. Supervisor. Organisation. Work-related driving behaviour. Driver.

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A Multilevel Approach to Improving Work-Related Driving Behaviour

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  1. A Multilevel Approach to Improving Work-Related Driving Behaviour Dr Sharon Newnam, Monash Injury Research Institute

  2. How do we change work-related driver behaviour?

  3. Advantages of the evidence-based approach

  4. Supervisor Organisation Work-related driving behaviour Driver

  5. Supervisor Organisation Intervention focus Senior-level management Intervention strategy Risk management Safety policies and procedures Defining roles/responsibilities Work-related driving behaviour Driver

  6. Supervisor Organisation Intervention focus Senior-level management Intervention focus Line-supervisors Intervention strategy Risk management Defining roles/responsibilities Intervention strategy Safety management training Work-related driving behaviour Driver

  7. Supervisor Organisation Intervention focus Senior-level management Intervention focus Line-supervisors Intervention strategy Risk management Defining roles/responsibilities Intervention strategy Safety management training Work-related driving behaviour Intervention focus Work-related drivers Intervention strategy Behavioural based training Driver

  8. Driver level

  9. Driver level • Driver-training programs • Skills-based • Hazard perception • Behaviour modification • Feedback and goal setting • Group discussion

  10. A program in: Challenging drivers key salient beliefs

  11. Feedback and Goal Setting Self-reported driving behaviour in the intervention and control groups

  12. Feedback and Goal Setting Drivers’ average number of over-speed violations from per-intervention to post-intervention.

  13. Supervisor level

  14. Supervisor level • Defining roles and responsibilities • Modifying existing safety practices • Promoting safety-related communication “Conveying concern for workers’ health and wellbeing”

  15. Safety messages Salient belief challenged: Everybody speeds

  16. Safety messages The following excerpt highlights the content of the message: You may think everybody speeds, but you are not like everybody – people are depending on you so it’s vital that you slow down, monitor your speed, and avoid time lost from being pulled over.

  17. Thoughts from Bluecare staff I believe the program has enabled some of the unregulated workers to form better communicative relationships with their supervisors and promoted unity within the service. - supervisor

  18. Thoughts from Bluecare staff The program made us very aware that even speeding a little can have a large impact on ourselves and the community (clients) if we are involved in a crash. - driver

  19. A program in:Safety Management for the Occupational Driver

  20. Organisational level

  21. Organisational level • Safety policies and procedures • Defining safety practices and role behaviour expectancies • Risk management strategies • Crash database, selection and recruitment etc. • High Performance Workplace Practices • Management commitment

  22. Safety campaign

  23. Bluecare intervention program Organisational-level intervention

  24. Bluecare intervention program Organisational-level intervention Supervisor-level intervention

  25. Bluecare intervention program Organisational-level intervention Supervisor-level intervention Driver-levelintervention

  26. Safety benefits • Significant improvement in safe driving behaviour • Insurance premium reduction of $29,000 (<3.5%) PERCENTAGE AT-FAULT DRIVER CLAIMS Driver at-fault claims

  27. Safety benefits • Significant improvement in safe driving behaviour • Insurance premium reduction of $29,000 (<3.5%) Speeding infringements

  28. Dr Sharon Newnam • sharon.newnam@monash.eduTel: 03 9905 4370

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