Advanced Business English

Advanced Business English Group Y7 John Silberstein Lesson 8

Vocabulary Review Bail out – dict.com: to relieve or assist (a person, company, etc.) in an emergency situation, esp. a financial crisis. Subsidiary – dict.com: a company that is completely controlled by another company Plant – dict.com: the equipment, including the fixtures, machinery, tools, etc., and often the buildings, necessary to carry on any industrial business: a manufacturing plant. Net Loss – dict.com: The result that occurs when expenses exceed the income produced. Sever – dict.com: to separate (a part) from the whole, as by cutting or the like. To become separated from each other; become divided into parts. Redundancies – dict.com: 1. superfluous repetition or overlapping, esp. of words. 2. a redundant thing, part, or amount; superfluity. 3. the provision of additional or duplicate systems, equipment, etc., that function in case an operating part or system fails, as in a spacecraft.

Current Events VW chief hails strength in depth How many lines of cars does VW own? How has VW responded to the sudden drop in demand? Why is it better for VW to drop the temporary workforce rather than letting go of fulltime employees? How does VW expect to make it through the downturn? Why do they expect to gain market share/

PROJECT MANAGEMENT SCHEDULE BUDGET DEADLINE Schedule – Plan/Timetable Budget – The amount of money given for a project Deadline – a date by which something must be completed

PROJECT MANAGEMENT Which of these words have similar meanings? Place into six groups. Stage – Objective – Choice – Schedule – Step – Aim – Option – Task – Target – Plan – Deadline – Alternative – Job – Goal – Phase – Time limit

PROJECT MANAGEMENT • to meet (satisfy) • To meet (satisfy) • To carry out (do) • To solve • To increase • To reach • To set (define) • To be • To be • To make up C • Tests • Problems • A deadline • Lost time • Customer’s requirements • Behind schedule / on schedule / ahead of schedule. • Under budget / within budget / over budget • Costs • A target • Clear objectives E A B H I J F G D

PROJECT MANAGEMENT Use the words below to fill in the missing words: To meet – to carry out – to solve – to increase – to reach – to set – to be – to make up – tests – problems – deadline – lost time – customer requirements – behind/on/ahead of schedule – under/on/over budget – costs – target – clear objectives. Before we started on the design, it was necessary to ____ clear _________ so that we could be sure to _____ all our customers’ __________. After building the prototype in may we then __________ extensive _____. We wanted to finalize the design by the end of September and we managed to _____ this _______. However, some of the raw materials that we need for production are now more expensive and so it looks like the final cost is going to ___ a little ___________. As regards timing, we have finished preparing the machines and so the project is __________. I’m sure we can ______ our production ______ of 50 units per week from January onwards. If we have to _______________ we can run the machines at night for a short period, although that would increase costs. set objectives meet requirements tests carried out meet deadline be over budget on schedule reach target make up lost time

E-Mail Dear Mr. X, We all know that the economic crisis has a negative effect on our fitness studio. People very often save their money and won’t spend it in our company. I have thought about different ideas to find a solution and I would like to present a few ideas to you in this e-mail. We could offer certain price discounts for students and unemployed persons. These groups don’t have much money but a lot of time that’s why they could be interested in our offer. When I talked to members of our fitness club, people complain about the cleanliness. We should clean the lockers more often and change this negative aspect. Our members will like it I guess and this will raise our reputation and image. I hope my ideas will help you and our company to resist the economic crisis. Best Regards, your sincerely,

E-Mail Subject: Problems with give-aways Dear Mike, On the 28th of January, I have ordered some give-aways for out new store-opening. First of all XY-Company didn’t work on our order at all and didn’t reply to my e-mails or phone calls as well. Second, they reacted very rude to my claim. The give-aways are now on their way, but it is not sure whether they will be on time. I am very embarrassed and want to change the contract for the next orders. Please give me a short note if that is with you.

E-Mail Hi John, about two hours ago I have received an E-Mail from Stefanie of the Sauber BMW racing team. She asked me why the broadcasting times in the Italian TV where much higher compared to last year. Indeed in the first moment I was wondering, too, but after I had spoken to Markus from our research team, it was clear that an Italian pay TV channel started a parallel distribution to the free networks. I also gave this explanation to Stefanie, but wouldn’t it be much easier if we build better ways of communication in the future by forming teams containing people of the consultancy and the research department? Just think about it. Regards

E-Mail Dear Timo, I just get an email from our catering service in which they told me that they have not enough spirituous beverages for our vip event after our grand opening on Wednesday. I know that our client only wants that specific beverages. As far as I can remember that was a really great challenge the last time! We have two days left until the event starts. So, my conclusion is to force the catering service to find some alternatives. Finally, when that doesn't work I will check all the spirit shops here in Frankfurt to find the specific beverages our client booked. In my opinion, that would be the last chance to satisfiy our clients wishes. Let me know what you're thinking of that idea. Best wishes

E-Mail Dear Mr. Smith!I responde to you with the following issue.As we already talked about your flight to NYC last week i tried to book correct tickets for you and your representetives. Unfortunatelly the flight agency had a program mistake and you was booked for a flight to New Jersey.There is no reason to worry! I have already fixed the problem. There are plenty possibilities of reaching NYC. In the attached file you can choose the more comfortable one and please be so kind to inform me about that. I apologize for these uncomfortable case.I am looking forward to hearing from you soon. Sincerely yours.

E-Mail Hey Chris,concerning our marketing actions at the BBL ALLSTAR Day on Jan 17th: The stripper we hired for the after game party got sick and can not come.I know a another strip dancer who would do it for the same price. The only thing is she is a brunette not a blond haired girl. Shall I hire her anyways?Regards,

Advanced Business English