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TASK 2_ UNDERSTANDING STRATEGIES FOR ACHIEVING QUALITY IN HEALTH AND SOCIAL CARE SERVICES

The fundamental standards of managing the quality in the health and social care are such as,Person centred care dignity and respect .

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TASK 2_ UNDERSTANDING STRATEGIES FOR ACHIEVING QUALITY IN HEALTH AND SOCIAL CARE SERVICES

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  1. UNDERSTANDING STRATEGIES FOR ACHIEVING QUALITY IN HEALTH AND SOCIAL CARE SERVICES (Case Study) Company Name: Home Of Dissertations Website: https://www.dissertationhomework.com Contact Number: +44 7842798340 CONNECTNOW

  2. TASK 2: UNDERSTANDING STRATEGIES FOR ACHIEVING QUALITY IN HEALTH AND SOCIAL CARE SERVICES

  3. EXPLAINING THE STANDARDS THAT EXIST IN HEALTH AND SOCIAL CARE FOR MEASURING QUALITY • The fundamental standards of managing the quality in the health and social care are such as, • Person centred care • Dignity and respect • Consent’ • Safety and security • Safeguarding from abuse • Food and drink • Good governance • Staffing

  4. CONTINUED • It is the important aspect of the health and social care providers to develop person centred care, through proper empowerment of the patients so that the health and social care professionals can acknowledge the health issues and personal preferences of the patients. • Showing dignity and respecting all the patients are necessary factor which contributes in managing the quality of care in the New Rise Care Home (Care Quality Commission, 2019a). • Staffing playa a crucial role in managing the quality of care in the care home, where efficient staff and clinical experts are able to manage the patients and deliver quality acre ad support to all the patients in the care home (Cherry and Jacob, 2016).

  5. EVALUATING DIFFERENT APPROACHES TO IMPLEMENT QUALITY SYSTEMS • The organisations focuses on proper leadership style where the leaders and the managers lead the employees towards achieving success through providing suitable working environment, managing hygiene and infection control in the workplace, developing partnership working practice and others where the organisations can maintain the workforce and improve their performance through raising their skill and abilities to treat the patients efficiently (Care Quality Commission, 2019b).

  6. CONTINUED • The approach of developing patient centric care by empowering the patients in developing the care plan is also another approach, where the staff and service providers try to build trust and loyalty as well as communicate with the patients for acknowledging their health issues an personal preferences so that personalise care plan can be developed to met the expectations of the patients.

  7. CONTINUED

  8. CONTINUED • Good governance at the organisation New Rise Care Home is also necessary for managing the quality of care and in this regard, leaders play an important role in managing the governance in the organisation by maintaining transparency and accountability as well as implementing the rules and legislations of maintaining the health and safety of the workers, where the Health and Safety at Workplace 1974 is effective to manage the staff and other service providers and motivate them to perform better in a safe environment (Care Quality Commission, 2019c).

  9. CONTINUED

  10. ANALYSING POTENTIAL BARRIERS TO DELIVERY OF QUALITY HEALTH AND SOCIAL CARE SERVICES • Lack of maintenance of the care home • Poor infrastructure • Lack of technological up-gradation • Lack of efficient staff and clinical experts in the organisation • Poor knowledge among the nurses • Use of improper infrastructure as well as presence of non-clinical staff • Lack of innovation and technological advancementwhich deteriorates the service quality in the organisation (Karimi and Brazier, 2016).

  11. REFERENCE LIST • Care Quality Commission, 2019a. The fundamental standards. [online] Available at: https://www.cqc.org.uk/what-we-do/how-we-do-our-job/fundamental-standards [Accessed 14 October 2019]. • Care Quality Commission, 2019b. Regulations for service providers and managers. [online] Available at: https://www.cqc.org.uk/guidance-providers/regulations-enforcement/regulations-service-providers-managers [Accessed 14 October 2019]. • Care Quality Commission, 2019c. Guidance for providers. [online] Available at: https://www.cqc.org.uk/guidance-providers/nhs-trusts/guidance-providers [Accessed 14 October 2019]. • Cherry, B. and Jacob, S.R., 2016. Contemporary nursing: Issues, trends, & management. Elsevier Health Sciences. • Karimi, M. and Brazier, J., 2016. Health, health-related quality of life, and quality of life: what is the difference?. Pharmacoeconomics, 34(7), pp.645-649.

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