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A Brief Overview of the Indian IT Industry & Infosys. February, 2006. A brief look at the Indian Economy. Rapidly growing GDP of 7.5%-8% Services sector has more than 50% weightage in GDP Structural drivers for growth Large population and favorable demographic trends
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A Brief Overview of the Indian IT Industry & Infosys February, 2006
A brief look at the Indian Economy • Rapidly growing GDP of 7.5%-8% • Services sector has more than 50% weightage in GDP • Structural drivers for growth • Large population and favorable demographic trends • Skilled and well-educated labor force • Rising integration into global trade and investment • Improving macro policies and institutional framework • Various studies predict that India will become the 3rd largest economy in the world by 2050 • But there are challenges • Need for simplification of rules and regulations • Infrastructure
Snapshot of the Indian Software Industry • Rapidly growing exports • 1991 – US $128 million • 2005 – US $17.2 billion • 2008 (projected)- US$ 50 billion • Employs over 1,100,000 people • Over 400 Fortune 500 companies outsource their software development & maintenance to India (Source: NASSCOM)
Liberalization of the economy & the seeds of IT boom in India • Abolition of licenses • Rationalization of taxes • Export thrust • Reduction of import tariffs • Abolition of wealth tax • Foreign exchange reforms • Free pricing of IPOs • Foreign portfolio investments • Employee stock option plans
The Infosys Journey… 2005 Infosys crosses USD 1.6B (05-06 projection $2.1B) in revenue and has over 49000 employees, with 454 clients
Infosys this year will be a $2B organization… • Global Presence with offices in 17 countries and 45 cities • Over a Billion and half USD in revenue (projection of 2.14B) and growing at a rate of 49% per year • Less than 65% of revenue from USA. Strong presence and understanding of APAC market • Partnering with clients for Technology-enabled Business Transformation • Proven track record of ramping-up resources to meet client needs • High customer satisfaction – over 93.2% (as on Q3 ‘05) of revenues from repeat business • 39 clients from Fortune 100 (Total number of clients as 454 (Q3)) • Over 49,420 employees • Numerous quality benchmarks – CMMi 5, PCMM, Six Sigma, BS7799, AS9100 certifications to name a few • Worldwide recognition for business practices, financial management & technical expertise Europe:Amsterdam Brussels Frankfurt London Milan Paris Prague Stockholm Stuttgart Utercht Zurich Canada: Toronto Australia: Melbourne Sydney China: Beijing Shanghai Japan: Tokyo Hong Kong Mauritius Sharjah Singapore USA: Atlanta Boston Charlotte Chicago Dallas Detroit Fremont Los Angeles New York Reston Seattle Argentina: Buenos Aires India: Bangalore, Chennai, Pune, Bhubaneswar, Hyderabad, Mangalore, Mohali, Mysore, New Delhi, Mumbai, Trivendrum
This is how we are organized… Subsidiaries Infosys Consulting Inc Infosys Australia Ltd. Infosys Technologies (Shanghai) Company Ltd (ITSCo) Progeon ( BPO) Express, Transportation, Media and Entertainment Independent Validation Services Product Engineering and Embedded services Business Process Outsorcing Infrastructure Management Services Systems Integration Enterprise Solutions Enterprise Solutions Client focused integrated business units ably supported by ECU’s, BEF’s and competency centers.
Strategy and Transformation Consulting 2004 Business Process Management Infrastructure Management Systems Integration 2001 Technology Consulting Technology-enabled BPR Enterprise Solutions 1996 Application Development and Maintenance Software Re-engineering 1981 People Organization Infrastructure Process Quality Infosys Global Delivery Model We have continuously evolved to try and meet client requirements over the years… New services defined as services other than Application Development, Maintenance, Re-engineering and Products
Infosys’ rich client base enables it to leverage the best practices followed in other accounts. Sample client base Infosys has 39 Fortune 100 clients and 98 Fortune 500 clients (as of 31st Dec 2005)
Infosys has strategic alliances with key players in all the segments to provide best services at optimal cost.. Key Alliances of Infosys:
Recruitments best-in-class and has the infrastructure/ practices to retain them. Infosys Strategy for Employee - Attracting the best • Laterals joining from Big 5 and global corporations • Employer of choice at IIT, IIM • Capability to train 14,000 employees in a year at Mysore Focus on growth & retention • Managed attrition (<11%) • Stock options for all employees – pioneer in India • Training spend >5% of revenues World class work environment • Campus like facilities and culture • Fast paced, results oriented ethic • Empowerment in non-hierarchical organization • International Program like Instep to ensure global work culture
With a deep focus on Process Capability and Benchmarks itself against high maturity offshore vendors (CMMI – L5) in industry Parameters Unit Benchmark Infosys Source Delivered Defect Density Delivered 0.105 0.026 Software Defects/ FP Assessments, % 95 97 Benchmarks Overall Defect Removal Effectiveness and Best Practices On-time Delivery % of projects 66 94 by Capers Jones (2000) Productivity LOC/ Person 52 65 Bangalore SPIN Day Phase 3 Report Apr 03 Defect Density Total Defects/ 12 6 KLOC Bangalore SPIN (Software Process Improvement Network) is a commercially neutral, non-profit organization supported by leading global software companies. This has Special Interest Groups (SIG) for benchmarking (Development), comprising of over 15 high maturity (Level 5) offshore vendors.
To summarize, the strengths of people, process and technology converge seamlessly within Infosys to fulfill your end to end IT needs. End-to-end services Addressing your complete landscape Ability to scale High Confidence Levels in Delivery and Relationship Best People, Low Attrition and steep ramp-up capability Sustainable Learning Curve Advantages What we offer… …What it brings to YOU Global Presence and matured Delivery Models Quick Time to Market, Lower Costs SEI CMMI Level 5 Processes and high quality focus Quality Delivered by a very few Companies worldwide Express /Logistics Domain and diverse Technical Competence Sound Methodologies, Repeatability