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University of California, Irvine IP Telephony Strategy and Deployment. Brian Buckler, Assistant Director Network & Telecom Operations Network & Academic Computing Services. Presentation Outline. Existing telephone & network infrastructure General migration strategy VoIP pilot project
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University of California, IrvineIP Telephony Strategy and Deployment Brian Buckler, Assistant Director Network & Telecom Operations Network & Academic Computing Services
Presentation Outline • Existing telephone & network infrastructure • General migration strategy • VoIP pilot project • First production implementation • VoIP challenges • Conclusions • Q & A
Existing Voice Infrastructure • Ericsson MD110 PBX • www.ericsson.com/enterprise/products/md110.shtml • Installed in early ‘80s • On-going upgrades • BC11 (supports Ericsson IP phones) • Meets our needs: • Distributed • Flexible • Reliable • Scaleable • Roadmap to IP Telephony
Existing Network Infrastructure • Cisco network with 20,000 hosts • Core: GE, No multicast, No QOS • Distribution: 100MB & GE • Edge: • Primarily 10MB switched • Some switched 100MB and GE • Cat3, Cat5, or 5E, future Cat6 • No power-over-Ethernet (POE) • Limited power backup systems
General Migration Strategy • Leverage MD110 • Learn and gain experience • Train staff • Compare/evaluate vendor solutions • Watch industry trends and standards • Learn from experiences of others • Select a vendor solution • Migrate to VoIP - No “forklift upgrade”
VoIP Pilot Projects • Evaluating Cisco and Ericsson solutions • Ericsson IP phones • Easy to integrate, but status quo • Weak market share • Cisco Pilot • Cool looking user-friendly phones • Interoperability issues • Strong marketshare
1st Production Implementation • Cal(IT)2 - Telecom Research Building • October 2004 • 100% Cisco IP phones • 50-100 phones • High-end Cisco network • Backup power system • An extension of our pilot project
VoIP Challenges • Making a business case • Identifying value-adding applications • Selecting a vendor • Cost of properly designed network • Cost of hardening power
More VoIP Challenges • Interoperability issues • Network security • All voice & data ‘Eggs’ in one basket • The ‘bleeding edge’ ?
Conclusions • IP Telephony the way of the future • Cisco vs Ericsson vs others • Forklift vs migration • IP phones in new buildings • Network upgrade and power backup costs are high • Must have a good business plan