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Visualiza History Ideas for Change Haiti Eye Care Symposium

Visualiza History Ideas for Change Haiti Eye Care Symposium. Small private practice in a shopping mall in Guatemala city (four employes). After the first clinic we move to other building where we had 16 employees. 2 Hospitals. Guatemala. Petén.

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Visualiza History Ideas for Change Haiti Eye Care Symposium

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  1. Visualiza HistoryIdeas for ChangeHaiti Eye Care Symposium

  2. Small private practice in a shopping mall in Guatemala city (four employes)

  3. After the first clinic we move to other building where we had 16 employees

  4. 2 Hospitals • Guatemala • Petén

  5. Visualiza Eye Clinic services Guatemala City and its surrounding areas, a population of over 2 million people, and the Deparment of Peten with 40,000 people • The clinic site was chosen for its easy accessibility to our public and private patients. • Visualiza offers full service eye care • ·anterior segment & glaucoma • ·oculoplastics • ·retina • ·low vision • ·pediatrics

  6. Visualiza has two sections: one for the private and one for the poor. • The operating theater is located on the same premises • Visualiza has a full optical shop, offering same day service on most prescriptions • Visualiza offers same day surgery • In Guatemala we have a saying: We eat the soup while it is hot Guatemala Petén

  7. Entrada Servicio Social

  8. Sala de espera y optica Servicio Social

  9. Sala de espera Servicio Privado

  10. Sala de espera Servicio Privado

  11. Sala de espera Servicio Privado

  12. Clínica Social

  13. Clínica Social

  14. Consejeras

  15. Clinica Privada

  16. Clínica Privada

  17. Sala de Operaciones Social

  18. Sala de Operaciones Social

  19. Sala de Operaciones Privada

  20. Optica Privada

  21. Clinica en Petén

  22. Clínica en Petén

  23. Entrada y Sala de espera

  24. Sala de Operaciones

  25. The transition • During a CBM workshop I meet David Green who encourage us to invite the IEF to help us • Raheem Rahmathullah from the IEF gave us his technical assistance to change our small clinic into a social enterprise. • The main barrier: ourselves….

  26. Critical components… • Bussiness plan and projections • Location with its own Operating Room (accesible to the poor and attractive to the private patients) • Introduction of outreach and counsellor • Differentiation of the services (private and social sections) • Accesible to all patients

  27. The price structure. Simple and attractive that the patients paying capacity is self selective • Standardized protocols for administration, OPD, OR, optical shop, etc… • Quality control • Surgical results • Optical shop • Administrative procedures

  28. From 2002 to 2011, outpatient exams increased 621% from 6,312 to 39,251; all surgeries increased 761% from 464 to 5,680; pediatric surgeries increased 250% and cataract surgeries increased 781% from 255 in 2002 to almost 2000 in 2011. Guatemala has 160 ophthalmologists and a reported cataract surgical volume of 11,000 annually. Therefore, Visualiza's impact is now 20% of all cataract surgery in the country.

  29. Revenue Source

  30. Patient Distribution

  31. Expenditure by category

  32. Lessons from our six years of experience • Happy Patients ***this has proven to be the most effective tool for advertisement***

  33. Lessons from our experience • Standardization of administration, OPD, optical, etc • The differentiation of the services • Self Selection • Communication among the staff • Mini mission – difficulties and achievements • Price structure, it is so simple and attractive that the patients paying capacity is self selective

  34. Doctor??? • Staff???

  35. Optical shop – important tool to create revenue • We started as a private clinic • The support from IEF has helped us tremendously • “It does not matter how slowly you go so long as you do not stop” Confucius

  36. Alianzas • International Eye Foundation • SEVA Foundation • LICF • CBM

  37. Lions Clubs International Foundation (LCIF)Juan Francisco Yee, Technical Consultant SightFirst Port-au-Prince, Haiti May 2012

  38. What is SightFirst?

  39. SightFirst • Mission: To strengthen eye care systems in underserved communities, enabling them to fight blindness and vision loss and assist those who are blind or visually impaired. • Strategy: Work in partnership with local health authorities, eye care professionals and other non-governmental organizations to…

  40. Values • Support the development of comprehensive eye care systems • Prioritize aid to underserved populations • Deliver equitable, high-quality eye care and rehabilitation services • Create sustainable eye care systems • Data-Driven: regular monitoring and evaluation

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