1 / 40

Dissemination and Communication Policies in Statistics Offices

This article discusses the main characteristics, methods, and protocols of communication and dissemination policies in modern statistics offices. It covers various channels and formats, such as web, paper, telephone, and specific information on demand. It also highlights the importance of timely and well-prepared communication, risk assessment, and support for users. The article concludes with an overview of the Eurostat Press Office's services, including news releases, media support, and the release calendar.

stovall
Download Presentation

Dissemination and Communication Policies in Statistics Offices

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Dissemination and communication policies in modern on statistics offices Yalta, September 2009 Pieter Everaers, Eurostat 20 May 2009

  2. Main characteristics of communication and dissemination policy What When How By whom To whom      Indicators for long-term developments 13 January 2009

  3. What  Statistical information via web  Statistical Information via paper  Telephone support  Specific information on demand Paper  Flagship publications  Pocketbooks  Statistics in Focus (SIF)  Data in Focus (DIF)A flash, one page on one indicator  Special publications Indicators for long-term developments 13 January 2009

  4. What ctd.  Predefined indicators, agreed within the Statistical System (PEEI’s)  Ad hoc news releases  A flash, one page on one indicator  Only headline indicators  Main outcomes in a bit more detail  Data/tables and brief analysis  Metadata available  Links to other more detailed information (website) Indicators for long-term developments 13 January 2009

  5. How  Very visible and well prepared, each time an event!!  Agreed internal protocol for authorization  Tested method (stable IT tools etc)  Alert system  Business continuity  Impact analysis and risk assessment Indicators for long-term developments 13 January 2009

  6. How (ctd)  On paper,  Direct mail to selected group (journalist, intermediates  Internet announcement  News flash  Press release  Meeting in press room  Daily/ statistics in focus  Help desk / user support available and aware !!  More detailed info on request (free of charge, to be paid) Indicators for long-term developments 13 January 2009

  7. When  Fixed data, fixed time, fixed location  According to release calender  Pre release to specific agencies  After clearance by hierarchie  In combination with more detailed info available Indicators for long-term developments 13 January 2009

  8. By whom  Central statistical authority or in special cases decentralized  Spokes person (supported by experts)  Fixed data, fixed time, fixed location  According to release calender  pre release to specific agencies  After clearance hierarchy  In combination with more detailed info available Indicators for long-term developments 13 January 2009

  9. To whom  Pre release (only to certain authorities) – Transparent agreement  All users at the same time (via internet) – With or without subscription  Internet with pre announcement via mail  Internet based on regular release calender – Announcement / alerts of delays  Journalists via mail (fixed group)  Journalists via press conference (by spokes person) Indicators for long-term developments 13 January 2009

  10. Contacts with the press

  11. The Eurostat Press Office – main services  Issues News Releases  Provides media support  Produces release calendar

  12. News Releases  Around 185 News Releases per year (EN, DE, FR)  140 Euro-indicator News Releases  45 ad-hoc News Releases

  13. Dissemination of News Releases  All Releases sent at 11:00 by email to more than 1000 journalists  All Releases available at 11:00 in the Commission Press Room  All Releases available at 11:00 on the Eurostat web site  100 000 downloads per month

  14. Release calendar  Includes all the Euroindicators  Provisional calendar for current year  Dates confirmed Friday before publication week  Disseminated by e-mail to subscribers  Available on the Eurostat web site

  15. Eurostat Media Support  Questions about data and methodology  Data extractions for journalists  Regularly updated tables of Euroindicators  Requests are usually dealt with same day  Answering around 1 700 requests per year  eurostat-mediasupport@ec.europa.eu Tel: +352 4301 33 408  For economic and political comments contact Spokesperson’s Service in Brussels

  16. Dissemination

  17. Issues Free dissemination policy and its results Change of tools – Publications – Internet – Metadata – User support Challenges for the future

  18. Free dissemination Recognition that statistics are a public good Free dissemination started 1 October 2004 – All statistical domains – Impartial access for all users – Single exception is microdata access for research

  19. New web site - Statistics

  20. New web site - Publications

  21. New web site – About Eurostat

  22. New web site - Help

  23. How does free dissemination work  Principle: Users have to find and interpret data themselves  Support to help users to help themselves (in cooperation with NSIs)  Involvement of commercial re-distributors  Internet is central tool for dissemination  Enlarged community of users creates new requirements – Presentation of statistics – Metadata for all statistics  Publications change role Presentation of data  introduction and explanation of statistics

  24. Enlarged user basis (per month) Visits of Internet from 200.000 to 1.6 Million Consultation of tables from 50.000 to 500.000 Download of PDF files from 200.000 to 400.000 Extractions from databases increased 4 times Types of users have changed with new types: – Enterprises > 50% – Academic users (students, teachers) – Private persons

  25. Role of Re-distributors  Re-use and redistribution is fully allowed without charge – Commercial – Non-commercial  Very low entry conditions. Now only disclaimer – Indication of origin of data – Exclusion of liabilities  About 100 companies currently re-distribute  Much stronger recognition of Community statistics in public discussions, i.e. press, but no hard facts are known.

  26. Publications Statistical books Pocket books Statistics in Focus Data in Focus Methodological and working papers Press Releases

  27. The changing role of publications  Fewer publications (table oriented publications disappear)  Focus on explanations  Introduction to statistical subjects  Increasing importance of 'compendium' and 'cross cutting' publications  Efforts to increase 'data analysis' publications (Statistics in Focus - SIF)  Data in Focus - DIF  Links to Internet based statistics

  28. Publication 2002 and 2008

  29. Statistics Explained (wiki style)

  30. Visualisation tools I • Data Explorer for easy to use data base extractions • Tables-graphs-Maps (TGM)

  31. Visualisation tools II • Business Cycle Clock (BCC) for economic cycle analysis • Country and regional profiles for comparisons

  32. The changing role of metadata  Need to cover all statistics offered by a statistical institute  Community and national statistics  Common presentation formats – (SDDS) (Special Data Dissemination Standard) – SDMX (Statistical Data and Metadata eXchange) – ESMS (Euro SDMX Metadata)  Addresses different types of users – Expert users – Casual users  Issue of Languages

  33. User support network – Support centers

  34. European Statistical Data Support  First level support via Eurostat website (FAQs etc)  Second level support via National Statistics Institutes (NSIs)  Third level support via “Eurostat User support” – help on standard and complex requests which requires special competence Around 26 500 user requests per year!

  35. Eurostat Media Support • Publications and tailor made extractions • Requests are dealt with very rapidly • More than 1700 requests treated in 2007 • eurostat-mediasupport@ec.europa.eu Tel: +352 4301 33 408

  36. Challenges for the future Cooperation in the European Statistical System (ESS) Understanding the new ways of finding Information Advances in Internet (blogs, search tools, cooperation tools, etc) Increasing the competence level of users

  37. Metadata accessibility  All published data are linked to metadata files in ESMS format  Euro-indicators/PEEIs tables contain “short descriptions” i.e. synthetic information on main data characteristics  PEEIs quality profiles soon available Indicators for long-term developments 13 January 2009

  38. Metadata: short description Data, including national ones Indicators for long-term developments 13 January 2009

  39. Metadata files, ESMS format Last press release Indicators for long-term developments 13 January 2009

  40. Thanks for the attention Indicators for long-term developments 13 January 2009

More Related