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FCC Accessibility Programs and Services

Join the FCC workshop on AVs and increased accessibility, covering advanced communication services, video device requirements, and advisory committee recommendations for improving access. Learn about design considerations, product offerings, and recordkeeping obligations. Stay informed and engaged with these key insights!

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FCC Accessibility Programs and Services

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  1. FCC Accessibility Programsand Services Alliance of Automobile Manufacturers AVs and Increased Accessibility Workshop Series Broader Impacts of Assistive Transportation Technologies Presenter: Will Schell Disability Rights Office Consumer and Governmental Affairs Bureau Federal Communications Commission

  2. CVAA: Advanced Communications Services (ACS) • ACS: Internet-based communications • like SMS, email, instant messaging • Covers devices for communication between people • Computers, tablets, phones etc.

  3. CVAA: Advanced Communications Services (ACS) • ACCESS: Must be accessible, compatible and usable • unless not “achievable.” • DESIGN: • Consider access at design stages • May build in access or use third party solutions (like apps) • CONSULT with consumers • PRODUCTS: May offer products • with varied functions, features, and prices • accessible to consumers with varying types of disabilities • RECORDKEEPING: Required by industry

  4. Video Devices (CVAA requirements) • Video devices of all sizes • must provide captioning, video description, and emergency access, if achievable • Easy access to closed captioning and video description • Such as through a button, key or icon

  5. Video Devices (CVAA requirements) • User interfaces must be accessible if achievable • for people who are blind or visually impaired • access to on-screen text menus and programming guides • Compliance • may be through software, peripheral device, or other solution • must be provided free to requester within a reasonable time

  6. A Mechanism that is Reasonably Comparable to a Button, Key, or Icon? • Digital Apparatus: • Closed Captions • Video Description • Navigation Device: • Closed Captions Commission will consider the simplicity and ease of use of the mechanism.

  7. Disability Advisory Committee • Advice and recommendations to FCC on wide array of disability issues • Subcommittees: Emergency Communications, Relay and Equipment Distribution Programs, Video Programming, Technology Transitions. • 20 recommendations in its first term, including real-time text, HD voice, captioning, video description, RTT, accessible wireless emergency alerts, TRS, phone amplification. • Webpage: https://www.fcc.gov/general/disability-advisory-committee.

  8. Resources • Subscribe to AccessInfo@fcc.gov. • Visit FCC Disability Rights Office webpage: www.fcc.gov/disability. • Numerous consumer guides about specific topics available. • Contact FCC DRO at: DRO@fcc.gov (e-mail) 844-432-2275 (videophone) 202-418-2517 (voice) 888-835-5322 (TTY) • Online Complaint Form: www.fcc.gov/complaints.

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