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FOUR CHALLENGES OF GLOBALIZATION FOR ALL BUSINESSES/MANAGERS. Chapter 3 Lecture 2. 1. WE FACE PROBLEMS THAT CANNOT BE SOLVED. competing and conflicting objectives time constraints ambiguity complexity. 2. ORGANIZATIONAL SUCCESS IS BASED ON INTANGIBLES AND TANGIBLES.
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FOUR CHALLENGES OF GLOBALIZATION FOR ALL BUSINESSES/MANAGERS Chapter 3 Lecture 2
1. WE FACE PROBLEMS THAT CANNOT BE SOLVED • competing and conflicting objectives • time constraints • ambiguity • complexity
2. ORGANIZATIONAL SUCCESS IS BASED ON INTANGIBLES AND TANGIBLES • approaches are no longer just either/or but both/and such as: both low cost and high service both centralization and decentralization both autonomy and control both homogeneity and diversity
3. MANAGING DIVERSITY of people, structures, processes • vertical and horizontal forms of diversity such as vertical—overcome hierarchical barriers upward and downward horizontal—overcome barriers due to functions and jobs and people differences
4. WE ASSUME ROLES FOR WHICH ORGANIZATIONS & PEOPLE ARE ILL-PREPARED • social responsibility and profits • win/win solutions in win/lose games • linear and process-oriented thinking ALL call for an integrative approach to managing: • processes • structures • people