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Enhancing Parenting for Depressed Caregivers. Research Coordinator Brooke Rothman, MSSP October 20, 2011. Addressing Barriers to Mental Health Treatment. Few depressed parents seek MH treatment (20-57%) Barriers to accessing mental health treatment
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Enhancing Parenting for Depressed Caregivers Research Coordinator Brooke Rothman, MSSP October 20, 2011
Addressing Barriers to Mental Health Treatment • Few depressed parents seek MH treatment (20-57%) • Barriers to accessing mental health treatment • Stigma associated with mental health agencies • Denial of depression • Lack of payment or insurance for services • Need for childcare • Lack of time or transportation • Lack of social support • Other issues perceived as priorities (e.g. housing issues, pregnancy, marital, etc.) • Confusing to navigate options of treatment • Personalized MH referrals needed to address barriers
Identification of Depressed Caregivers: Depression Screening in the Primary Care Setting • Screening Tool: Patient Health Questionnaire-2 (PHQ-2) • Caregivers screened at 1 and 2 year old well child visits at 7 participating primary care pediatric practices in Philadelphia • Healthcare providers trained on screening procedure • Language provided on how to address positive screens • Mental health resource packet • Lists emergency phone numbers, crisis centers, and community mental health centers in Philadelphia • Explanation of study and consent for contact
Study Design If caregiver (CG) interested/eligible, set up first study visit (3 total) Study visits conducted at home and in primary care center Both groups provided individualized enhanced mental health referrals for 6 to 7 months Role as an “Access Navigator” – facilitating mental health service utilization
Access Navigator: In-Person Contact • Review of mental health resource list at study visits • Highlight crisis centers and emergency numbers • Indicate mental health centers near residency • Identify agencies that are convenient for caregiver’s needs • Assure follow-up with caregiver about outcome of referrals
Access Navigator: Problem-Solving • To problem-solve, motivate to make appointments, and navigate the mental health system in Philadelphia • Find caregiver the best place to seek treatment based on health insurance status, location, schedule, and situational needs • Make appointment with caregiver through three-way calling or • Make appointment for caregiver with appropriate information (Social Security number, type of health insurance, phone number, address, DOB) • Partnership with Philadelphia’s Office of Mental Health- Community Behavioral Health Member Services Department to identify referrals
Follow-Up Phone Calls • Questions asked: • Stress status • Whether sought help for stress • Social support • Professional support • If did seek help: • Gather details (agency, frequency of appointments, satisfaction with services) • If did not seek help: • If did not seek help: • Acknowledge difficulty of seeking appointments as a busy parent • Reiterate ability to assist CG • Encourage to make appointment during phone call if interested • If appointment made, reminder phone calls/text messages before appointment
Access Navigator: Build Relationships • Home visits and frequent phone calls gains trust and allows assistance to be more personalized for effective problem-solving • Frequent contact by phone or text messaging to follow-up • Call caregivers AT LEAST once per month • Call an average 2-3 times per month • Each phone call takes 5 – 30 min. • Caregivers often difficult to reach (phone numbers changed frequently, phones out of service, voicemails not returned) • To reestablish contact, send reminder postcards, do drive-bys to homes, text message • “It’s okay that you call me so much, I’ve come to think of you as a friend.” – Caregiver over the phone
Accessing Services- 31 (53%) caregivers took action towards mental health treatment
Implications • Enhanced mental health referrals do not guarantee caregiver will utilize services, however, it may be the guidance and support needed to access services in the future. • To effectively refer caregivers with depression, access navigators must cultivate relationships with the often fragmented mental health resources and services in the area to gather a comprehensive, customized, and centralized list of services available. • Access navigators can feasibly assist caregivers with depression to access services, however it requires a lot of time and attention and relationship building with caregivers and mental health service providers.
Feedback • “I couldn’t have done this without you. I’ve been trying to do this for so long, but I usually can’t focus and I needed someone like you to help me figure this out.” • – Study Participant • “My visits [to the therapist] are lifesavers. She really understands what I’m going through. Ever since I started going, it feels less stressful to be with my [four] children. • - Study Participant • “I was skeptical at first, but now I like going each week. [My therapist] really makes me think.” – Study Participant
Acknowledgements Principal Investigator: Jim Guevara, MD, MPH Study Team: Marsha Gerdes, PhD Russell Localio, JD, MA, MPH, MS, PhD Rhonda Boyd, PhD Susan Dougherty, PhD Denise Actie, MSW