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Creating an Innovative Approach to Increasing Efficiencies with the ADAP Application

Learn about the successful implementation of an innovative online ADAP application system and its impact on processing time, application distribution, data analytics, and collaboration. Gain insights for transitioning to an online system.

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Creating an Innovative Approach to Increasing Efficiencies with the ADAP Application

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  1. Creating an Innovative Approach to Increasing Efficiencies with the ADAP Application • Asia Marimpietri • Nick Schembri • IAP Analyst, State of Michigan, DHHS • MIDAP Data Coordinator, State of Michigan, DHHS

  2. Objective Explain the process we've gone through to create a successful and efficient online ADAP application system, and provide insight to those who may transition to an online system in the future.

  3. Presentation Outline Where we began: The origin story Our build process Where we are now Demonstration Impact Future developments

  4. Where we began Paper, paper, paper… • Average processing (12 days) • Fax machines & time for mail • Legibility issues • Uneven distribution of applications • High volume of incomplete applications • Storage

  5. Process involved with creating a web-based ADAP application • Identify a vendor (Who) • Michigan Public Health Institute (MPHI) • Collect stakeholders' input • Vendor education • Job Shadowing • Collect internal staff input

  6. Build process and Challenges • Sprint cycle • Requirements gathering, coding, demo, testing, feedback, approval, and repeat Challenges • Development of a concept • Domino effect • Training • Bugs and glitches

  7. Where we are now We have a completed core prescription drug coverage application system • New • Six Month verification • Annual • Change of status

  8. Demonstration https://uat.mihealth.org/ADAP/

  9. Impact • Average processing time (3 days) • Reduced the amount of incompleteapplications by half • Streamlined processing and follow-up procedures • Eliminated use of fax • Provides access to previous applications • Enhanced data analytic capabilities • Increase in viral load suppression

  10. Impact (cont.) • Improved relationship with community • Encouraged collaboration

  11. Looking into the future Addition of Premium Assistance System interconnectedness with CAREWare and PBM systems Improved notifications/communication • Text messages Expand on demand reporting Personalized printable membership cards

  12. Lessons Learned Be open to change Solicit input from stakeholders   Make sure developers KNOW your program Don’t reinvent the wheel

  13. Questions

  14. Contact Information Asia Marimpietri MarimpietriA@Michigan.gov (517) 335-9134 Nick Schembri SchembriN@Michigan.gov (517) 335-5061 Vendor (MPHI) Cat Coens ccoens@mphi.org

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