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Meeting the Challenge of enabling efficient access to secure patient information whilst supporting clinical service redesign. Andy Turner - Fujitsu. Clinical Service Redesign. Better Patient Care Improved Healthcare Productivity In Primary Care: Supporting Waiting time targets
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SIHI Conference 2006 Meeting the Challenge of enabling efficient access to secure patient information whilst supporting clinical service redesign Andy Turner - Fujitsu
Clinical Service Redesign • Better Patient Care • Improved Healthcare Productivity In Primary Care: • Supporting Waiting time targets • Quality and Outcomes Framework • Reducing demand for secondary care emergency department services • Improving access to primary care
NHS Connecting for Health • More efficient access to information • Right information in the right place at the right time
The National Programme for I.T. • The National Health Services’ NPfIT is one of the world’s largest and most exciting IT projects • It will revolutionise the way information is transferred and used across the NHS • It will make it possible to deliver faster, safer and more convenient patient care • It will also give patients information they need to look after their own health • It provides the IT infrastructure that enables a revolution in UK Healthcare
Patient Centric Healthcare The NAO recommends: “operational improvements to deliver more effective utilisation of infrastructure and staff.” I.T. has a role in enabling service redesign. Key learning • If the technology works then the benefits drive system usage. • Locate and test the network access devices to meet the service configuration. • Service delivery processes might be standard but the way individuals operate within are not. Systems must support that. • Training is important. Working alongside colleagues using the system, if only for a short time, worked best.
Patient Centric Healthcare • Let’s talk • andy.turner@uk.fujitsu.com