The Business Development Service (BDS)

1. The Business Development Service (BDS) Chris Hayward MCIWM Regional BDS Advisor

2. What is BDS? • The BDS service encompasses a range of support mechanisms including: • One to one support for re-use organisations • Online tools for re-use & recycling business through WRAP’s Business Resource Efficiency (BRE) Hub • Workshops • Links to other WRAP support including E-zine and helpline.

3. One to one support • Bespoke support is available to commercial and the Third Sector organisations operating in the re-use sector throughout England. • The materials involved must be: - Electrical and Electronic Equipment - Textiles (clothes but also bulky home textiles)

4. Aims of one to one support • All support is tailored to fit the company requirements and everything is confidential. • Expand capacity • Secure feedstock and access markets • Improve business efficiency and quality • Access finance through business planning, strategy development and WRAP’s own financial support mechanisms

5. How does the support work ? • Enquiries are assessed for eligibility and a business advisor assigned as required. • Business support is delivered by WRAP’s contractor, Ricardo-AEA. • The scope of support is agreed between the client and the advisor first. • Support follows on a case-by-case basis. • Further specialist advice may be called on as appropriate.

6. Who are we? • Wide range of industry and technical knowledge available in the team. • Experienced in working with companies of all sizes across a range of material streams. • Part of the wider Business Resource Efficiency Programme being delivered by Ricardo-AEA. • Ricardo-AEA has over 40 years of experience in delivering support to Government, Agencies and Industry.

7. Surely there is a catch? • The support is free of charge. In return we ask for: • Your time to commit management resources to the support. We are there to work with you and need your input • Regular feedback from you on performance, specifically tonnage and turnover figures so that we can report to WRAP

8. Examples of BDS Support

9. Recent BDS project examples: • Corporate Sustainability • Manor PCs • Leicestershire • Surrey Re-use Network

10. Corporate Sustainability • Thebusiness offers a re-design service for office furniture • They determine the re-manufacturing needs based on existing furniture • Work is outsourced to a third party • Often undercut by new furniture retailers • We used an IP lawyer to create a new contract to prevent this from happening.

11. Manor PCs • Local IT repair/refurbishment business looking to expand • We helped them to purchase and set up new server and internet site to establish nationwide business • Assisted an application for grant funding from WRAP • Now operating a nationwide service

12. Leicestershire Re-use Groups • Supported a group of 5 re-use organisations who were in danger of losing Council Funding • Review of funding sources (i.e. grants, training, sales etc.) and operations • Identified opportunities to create more sustainable business models through increasing non-grant income including partnerships

13. Surrey Re-use Network • 6 FROs joined together as SRN • Project Manager coordinating action • Established a shop that markets items from all members • Running Guildford Bulky waste collection • Suppliers to Local Assistance scheme for Surrey CC • Now looking for an AATF site

14. For further information visit the WRAP website: http://www.wrap.org.uk/recycling_industry • and at http://www.wrap.org.uk/brehub • Alternatively call WRAP on 0808 100 2040. • Additional information about grant support available from WRAP can be found here: http://www.wrap.org.uk/content/grant-support-re-use-and-repair • Please note this applies to England only. • In Wales, organisations should contact WRAP Cymru, in Scotland Zero Waste Scotland.

15. Your local BDS Advisor for • North East England & Yorkshire Regions: • Chris Hayward 07968.707534 • chris.hayward@ricardo-aea.com • www.ricardo-aea.com