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Objectives. 1. A thorough understanding of the term corporate social responsibility. 2. An ability argue both for and against the assumption of social responsibilities by business. 3. Useful strategies for increasing the social responsiveness of an organization.
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Objectives 1. A thorough understanding of the term corporate social responsibility. 2. An ability argue both for and against the assumption of social responsibilities by business. 3. Useful strategies for increasing the social responsiveness of an organization. 4. Insights into the planning, organizing, influencing, and controlling of social responsibility activities. 5. A practical plan for how society can help business meet its social obligations.
Fundamentals of Social Responsibility (S.R.) • The Davis Model of Corporate S.R. • Proposition 1: S.R. arises from social power 2: Business shall operate as a two-way open system 3: Calculate and consider social costs and benefits 4: Pass social costs on to the consumer 5: Businesses should be involved in certain social problems
Social Responsibility Activities and Management Functions • Planning Social Responsibility (S.R.) Activities • The Overall Planning Process • Converting Organizational Policies on S.R. into Action • Phase 1 consists of recognition by top managers of social obligation • Phase 2 involves staff personnel as well as top management • Phase 3 involves division management in addition to above personnel
Social Responsibility Activities and Management Functions • Organizing Social Responsibility (S.R.) Activities • Influencing Individuals Performing S.R. Activities • Controlling S.R. Activities • Areas of Measurement 1. The economic function area 2. The quality-of-life area 3. The social investment area 4. The problem-solving area • The Social Audit: A Progress Report
How Society Can Help Business Meet Social Obligations 1. Set rules that are clear and consistent 2. Keep the rules technically feasible 3. Make sure the rules are economically feasible 4. Make the rules prospective, not retroactive 5. Make the rules goal-setting, not procedure-prescribing
Business Ethics • A Definition of Ethics • Why Ethics Is a Vital Part of Management Practices • Productivity • Stakeholder relations • Government regulation • A Code of Ethics
Business Ethics • Creating an Ethical Workplace 1. The golden rule 2. The utilitarian principle 3. Kant’s categorical imperative 4. The professional ethic 5. The TV test 6. The legal test 7. The four-way test