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Comparing Salutations: UK vs. US

American English. Comparing Salutations: UK vs. US. Typical saluations used in the UK are seen in the top half . Typical saluations used in the USA are seen in the bottom half . Follow up Inquiry/enquiry Complaint Salutation Apology. Defective To host Delay Inconvenience

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Comparing Salutations: UK vs. US

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  1. American English Comparing Salutations: UK vs. US • Typicalsaluationsused in the UK are seen in the top half. • Typicalsaluationsused in the USA are seen in the bottomhalf.

  2. Follow up Inquiry/enquiry Complaint Salutation Apology Defective To host Delay Inconvenience Dissatisfaction Vocabulary

  3. Key expressions • Previous contact • In reply to your email/call of {date}… • With reference to our meeting/phone conversation… • Complaint • I am writing to complain about… • I would like to express my dissatisfaction with… • Apology • We are very sorry for… • Please accept my apology for…

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