1 / 3

Revolutionize Your Customer Experience

Every single financial institution we speak to is passionate about their<br>customersu2019 experience and in particular how they can deliver superior<br>customer experience in something as tedious as tax forms.<br>We listened, and as we have a very cool and flexible technology stack, we<br>enhanced our Platform and built these additional capabilities.<br>They are now live and in production delivering improved adoption by end<br>customers, with a much reduced rejection rate of up to 85% that keeps the<br>customer services and back office teams very happy.<br><br>https://taina.tech

taina_tech
Download Presentation

Revolutionize Your Customer Experience

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Revolutionize Your Customer Experience

  2. Every single financial institution we speak to is passionate about their customers’ experience and in particular how they can deliver superior customer experience in something as tedious as tax forms. We listened, and as we have a very cool and flexible technology stack, we enhanced our Platform and built these additional capabilities. They are now live and in production delivering improved adoption by end customers, with a much reduced rejection rate of up to 85% that keeps the customer services and back office teams very happy. With easy navigation, intuitive hints and tips, Realtime validation, pre- population of forms and a sophisticated yet simple workflow it’s quicker to get customers onboarded .. Talking about pre-population - Rasheed Khan – TAINA MD Americas adds "TAINA has worked with our clients to develop acceptable rules for populating the CRS and W series forms in line with regulator expectation that specific information be entered by the client. Process will save client time and reduce data entry errors, while only requiring the data once from the client." We would be delighted to share with you how you can grow your business by revolutionizing your customers’ online experience. Reach out to us on market.knowledge@taina.tech now!

  3. TAINA delivers cutting-edge FATCA, CRS and Chapter 3 technology solutions for financial institutions, saving them costs, reducing risks and improving client experience. The fully automated platform seamlessly validates all major FATCA and CRS forms - including multi-tiered - in all formats, and calculates withholding taxes. Its flexible optional built-in workflow enables a streamlined and auditable process.

More Related