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Bridging the Gap: Sales and Marketing. Stacy Falconer, Dion Label Printing Bob Scherer, Scherer Sales Solutions. Today’s Focus. It’s all about the Sales Funnel Bob Scherer Bridging the Gap Stacy Falconer. Goals. Value of selling to qualified leads Understand your “ideal” customer
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Bridging the Gap: Sales and Marketing Stacy Falconer, Dion Label Printing Bob Scherer, Scherer Sales Solutions
Today’s Focus • It’s all about the Sales Funnel • Bob Scherer • Bridging the Gap • Stacy Falconer
Goals • Value of selling to qualified leads • Understand your “ideal” customer • Method for qualifying leads • Increase sales • Build relationships
It Is About The Funnel!!! Bob Scherer, Scherer Sales Solutions
Profitable Hiring At Dscoop7
The First 90 Days At Dscoop8
The Number One Problem The number one reason for sales failure is not being involved with prospects when they want to buy!
FACT!!! • Each New Account Requires TWO Sales • Sale # 1 Sell An Appointment • Sale # 2 Sell The Relationship/Deal • Must Be Sequential • Each Sale Requires 6-10 Touches • There Is No Luck Involved
Warm Leads Customer
Sales Growth Formula = + First Meetings Closing Ratio $ALES
Sales Growth Formula = + First Meetings Closing Ratio $ALES Volume
Sales Growth Formula = + First Meetings Closing Ratio $ALES Volume
Sales Growth Formula = + First Meetings Closing Ratio $ALES Volume
Sales Growth Formula = + First Meetings Closing Ratio $ALES Volume It’s About First Meetings
First Meetings – The Missing Metric • How Many In Calendar? • How Many Needed? • Who Sets Up? • Competition? • Conversion %? • Source?
Cost Of Prospecting • Avg. Cost Per Dial $5.10 • Cost Per Connection $68.00 • 10.7 Hours Dialing/Meeting • Tele-Broadcasting Saves >60%! • $300-$400/Sales Ready Lead • Not Selling • Lost Opportunity Dollars
Key To Long Term Success • More Touches • The More They “Get” Value • The More They Trust You • Stay in Touch • More Likely To Be There At Right Time
The Process • Eight HTML Emails • Complaint Database • E-Telemarketing • Biz Video • Web Site Visitor ID • Regular Reports • Lead Nurturing • Coaching
Does Anyone Open Their Emails • No One Opens All Emails • But All Of Us Open Some • Open Based On Subject Line • Don’t Need To Sell All • Just Those With Interest … NOW!
System “Secret Sauce” • Prospect Scoring • No Open - Ok • Track Opens & Clicks • Prospect Behavior • Repeated Opens Better • Several E Mails Opened • Open & Forward Great! • Call Hot Prospects • CCG Team • Your Team
Will This Work For You???? • Cost Of Non Contested Deals • Complete Worksheet • Fifteen Minutes
Sales Growth Formula = + First Meetings Closing Ratio $ALES Volume It’s About First Meetings
Bridging the Gap Stacy Falconer, Dion Label Printing
The Funnel Quality
Reasons for the Gap • Target audience not clear • Sales team on their own to find leads • Where are they getting leads? • What are they using to prospect?
Good News • The gap does not need to exist! • Marketing can help build the bridge
My Strategy Work Smarter Not Harder!
The Strategy Step 1: Who Step 2: How Step 3: Identify the “Good Eggs” Steps 4 to ∞: Engage
What is a lead? • A person or entity that purchases products or services your company offers
Step 1: Who is your best customer • What are your capabilities? • Who is your ideal client? • Size • Location • Market
Step 1: Pareto Principle • 80/20 Rule • 80% of sales from 20% of customers
Step 1: Superconsumer vs. Heavy User • Packaged goods markets • Superconsumer- Purchases multiple products • Ideal • Heavy- Purchases large volume of few products • Who will be impacted? • Business operations • Customers
Step 2: Invest in Yourself • The best lead is the one that contacts you • Interested in your product offerings • Want to be contacted
Step 2: Invest in Yourself • Website • Specific Web Pages • RFQ Forms • Quick Contact • Blog • Social Media
Step 2: Invest Your Time • Tradeshows • Publications • Social events
Step 2: You don’t need to spend $$ • Free or Limited • Organization listings • Exhibitor listings • LinkedIn • Customer referrals • Networking
Step 3: The Good Eggs “So much time, and so little to do! Strike that, reverse it.” - Willy Wonka
Step 3: Classify • How did they find you? • Where did they find you? • Rate • Opportunity • Location • SIC Code
Step 3: Assign • Who is best to handle the lead? • Assign to a sales rep
Steps 4- ∞: Engage Prospects • Website • Focused newsletters • Success stories • Testimonials • Social Media • Facebook • Twitter • Pinterest • LinkedIn • Direct Mail • Tradeshows • Publications
Learn What to Say Dscoop Session: • Integrated Marketing and Targeted Messaging • Stacy Falconer and Nick Devine Saturday, March 8th 9:00 am – 10:15 am Naples
Contact Information Bob Scherer Scherer Sales Solutions P: 262.391.3984 E: Bobts1956@gmail.com Stacy Falconer Dion Label Printing P: 413.568.3713 E: sfalconer@dionlabel.com
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