Ben Page Director, Ipsos MORI

1. Ben Page Director, Ipsos MORI What do the best leaders get right? 0207 347 3242 ben.page@ipsos-mori.com

2. What makes an excellent organisation? • Good at listening to punters and staff • What does that mean for you? • Good at communicating • Whose job is that? • Focuses on things that matter most to most people • Staff who keep their promises • What are your promises? • Self aware and able to reinvent itself

4. Not at all To a great extent To a limited extent A fair extent Tapping into talent? To what extent do you agree or disagree with the statement “I personally want to become a headteacher in the future”? To what extent do you believe that developing your leadership skills would make a difference to your school? Strongly agree Tend to agree Strongly disagree Tend to disagree Base: 924 teachers interviewed for NCSL in November 2005

5. Evidence of a decline in trust of others % who think most people can be trusted World Values Survey quoted in lectures by Richard Layard 2002/3 - Happiness: has social science a clue?

6. Trust in Blair % who think he is more honest than most other politicians MORI Political Monitor

7. Trust in Blair % who think he is more honest than most other politicians Percentage saying same of Michael Howard MORI Political Monitor

8. Need to understand what matters to your different followers For Blair it is being good in a crisis, and a capable leader

9. Why Blair won…. % Good in a crisis % A capable leader

10. And we still trust Blair more than Cameron… Q I am now going to read out a list of issues and I'd like you to tell me which party leader you trust most to deal with each of them — the Prime Minister, Tony Blair or the Conservative leader, David Cameron? Neither Blair Cameron Managing the economy Representing Britain abroad Hospitals Schools Anti-social behaviour Protecting the natural env’t Source: Ipsos MORI/Sun Base: British public, 18+ (1,001) 12-17 January 2006

11. So what matters for schools?

12. Rising to 47% of parents The general public’s respect for professions Q Please could you tell me, for each of the professions I am going to read out, how much respect, if any, you have in them and the job they do? % A great deal of respect Doctors Headteachers Police officers Lawyers Businessmen/ women Council officials Journalists Politicians Base: General public, Great Britain (2,050) 25 - 30 March 2004

13. Teachers are a bit hard on themselves! Q What level of respect do you feel each of the following groups gives to the teaching profession? % Great deal/fair amount % Not much/ none at all Governors Students generally Parents generally Other public sector professionals The general public The Government Private sector professionals The Media Base: Teachers in England (70,011) 4 October – 29 November 2002

14. The public like you………. Q Thinking about leadership within schools, to what extent do you feel that leadership is good or poor? Good Poor Q To what extent, if at all, do you feel that leadership provided by heads and/or their deputies has improved or declined over the last three years? Declined Improved Base: Members of the general public who have had contact with schools in GB (995) 25 - 30 March 2004

15. Teachers’ views of school leadership Q Thinking about leadership within schools, to what extent do you feel that leadership in schools in England generally is good or poor? Good Poor Base: Teachers in England (802), MORI Teachers Omnibus 6 – 28 May 2004

16. Teachers’ views of school leadership Q Thinking about leadership within schools, to what extent do you feel that leadership in schools in England generally is good or poor? Good Poor Q And to what extent do you feel that leadership in your own school is good or poor? Poor Good Base: Teachers in England (802), MORI Teachers Omnibus 6 – 28 May 2004

17. Inspirational leaders Winston Churchill Margaret Thatcher Nelson Mandela Martin Luther King My teacher or headteacher Mahatma Gandhi Tony Blair Mother Teresa My parents John F. Kennedy Base: General public, Great Britain (2,001) 20 - 35 February 2003

18. Excellent organisations are better at listening to staff, and making them feel part of things

19. Some clear evidence of what works in Local Government

20. People in Excellent Councils have higher job satisfaction... % very satisfied with job Excellent Good Fair Weak Poor Base: 500 Council employees interviewed by telephone in late July-early August 2003

21. Satisfaction with Pay doesn’t vary much........it isn’t a critical factor in success, more a hygiene issue % satisfied with pay Excellent Good Fair Weak Poor Base: 500 staff interviewed by phone - July/August 2003

22. Nice people, interesting work - everywhere % very satisfied with job factors Weak Poor Excellent Good Fair Friendliness of colleagues Interesting work Working hours Base: All respondents (500)

23. What seems to distinguish excellent performers % very satisfied with job factors Weak Poor Excellent Good Fair Input into job plans Opportunity to show initiative Feedback on your performance Base: All respondents (500)

24. What line management skills are most important?

25. Being nice does not seem to correlate with CPA performance % always applies to my line manager Is approachable Gives me credit when I’ve done a good job Good Poor Fair Weak Good Poor Excellent Fair Weak Excellent Base: 500 staff interviewed by phone - July/August 2003

26. But listening to staff seems particularly important....... % always applies to my line manager Listens to my ideas Consults me on matters where I can contribute Good Poor Fair Weak Good Poor Excellent Fair Weak Excellent Base: 500 staff interviewed by phone - July/August 2003

27. Change - Communication and Co-ordination Net agree +/- Reasons for change are well communicated Change here is well managed Good Poor Fair Weak Good Poor Excellent Fair Weak Excellent Base: 500 staff interviewed by phone - July/August 2003

28. Kenneth Williams on Jackanory 1968

29. How confusing can it become?

30. Familiar? “Nobody could explain clearly what the organisation claimed to stand for. Even within primary documents there is limited information”

31. Improving ways of working with DfES Q Thinking about how the DfES might improve the way it works with you in the next few years, how important or unimportant do you think each of the following will be? % Very/fairly important % Not very/not at all important Better understanding of the challenges you face Adopting a more listening style More openness More explanation about decisions & developments Better use of information technology Introducing new forms of consultation Targeted communications via web/e-mail,publications, events/conferences More secondments & staff exchanges Better access to individual staff withinDfES More briefing/liaison meetings with staff within DfES Base: Teachers in England and Wales (984); MORI Teachers’ Omnibus, 8 Oct – 7 Nov 2003

32. What do these people have in common?

33. From Colin Powell’s Leadership Primer "Great leaders are almost always great simplifiers, who can cut through argument, debate and doubt, to offer a solution everybody can understand."

34. “AS LEADERS, WOMEN RULE:New Studies find that female managers outshine their male counterparts in almost every measure” Special Report, Business Week

35. “Ninety percent of what we call ‘management’ consists of making it difficult for people to get things done.”– Peter Drucker

36. “We have a ‘strategic’ plan. It’s called doing things.”- Winston Churchill

37. Top ten motivating factors for headteachers? Q Which, if any, of the following factors, motivate you most as a headteacher?

38. Collegiality/teamwork Job satisfaction/sense of personalachievement Changing social culture Maintaining high standards Sense of vocation Professional autonomy/implementingown vision Passionate belief in the role People management (i.e. managing staff) Top ten motivating factors for headteachers? Q Which, if any, of the following factors, motivate you most as a headteacher? Role is dynamic/ not routine Building shared values Pay 8% School mgt/budgets 11%! Base: All headteachers (911)

39. Top ten demotivating factors for headteachers Q Which, if any, of the following factors, demotivate you most as a headteacher?

40. Low status/negative media image of theprofession Changes in policy External interferences e.g. from LEA,DfES Problems with recruitment/retention Stress Financial responsibilities Less contact with pupils Isolation Top ten demotivating factors for headteachers Q Which, if any, of the following factors, demotivate you most as a headteacher? Administrative demands Inspection/measures of accountabilitye.g. via OFSTED Staff Parents Discipline 1% Base: All headteachers (911)

41. Freedom to manage? Q To what extent do you agree or disagree with each of the following statements about your role as a headteacher? % STRONGLY agree I have a clear vision for my school I have the freedom to manage my schoolas I wish Base: All headteachers (911)

42. Freedom to manage? Q To what extent do you agree or disagree with each of the following statements about your role as a headteacher? % STRONGLY agree I have a clear vision for my school I enjoy my current role I lead by example My staff work as a team I am confident in my current role I can admit to my weaknesses and workwith others to improve these areas My current role is very stressful Being a headteacher has always beenmy ambition I have the freedom to manage my schoolas I wish Base: All headteachers (911)

43. Who inspires head teachers….?

44. Headteachers’ inspiration Q Please indicate below the main sources to which you look for inspiration and ideas about your work and practice as a school leader. Top 12 mentions Base: All headteachers (911)

45. Headteachers’ inspiration Q Please indicate below the main sources to which you look for inspiration and ideas about your work and practice as a school leader. Top 12 mentions Other headteachers/school leaders Base: All headteachers (911)

46. Headteachers’ inspiration Q Please indicate below the main sources to which you look for inspiration and ideas about your work and practice as a school leader. Top 12 mentions Other headteachers/school leaders Local education authorities (LEAs) Base: All headteachers (911)

47. Headteachers’ inspiration Q Please indicate below the main sources to which you look for inspiration and ideas about your work and practice as a school leader. Top 12 mentions Other headteachers/school leaders Conferences/seminars Books, newspapers and other publications(education, business, government) Professional associations Senior management or senior leadershipteams (SMTs) Local education authorities (LEAs) The DfES NCSL Internet, intranet & CD roms Headteacher(s) you have worked for Ideas from other countries TeacherNet Base: All headteachers (911)

48. Staff Advocacy

49. Cycle of Success

50. Cycle of Success