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TATS. “To Enrich Lives Through Effective and Caring Service”. May 25, 2005. Define our Mission. To Enrich Lives through Effective and Caring Service. Set Plans to Achieve. County Strategic Plan. Measure Results. Performance Counts!. Building a System to Plan and Measure Results. TATS.
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TATS “To Enrich Lives Through Effective and Caring Service” May 25, 2005
Define our Mission To Enrich Lives through Effective and Caring Service Set Plans to Achieve County Strategic Plan Measure Results Performance Counts! Building a System to Plan and Measure Results
TATS The next step.. Performance Counts! TotalAccountability, TotalSuccess
Why DPSSTATS? CAO interested in taking next steps to integrate Performance Counts! into County’s operational effectiveness
DPSSTATS is a management tool To strength the accountability and the achievement of goals To establish a collaborative decision making process To help managers make better decisions
The DPSSTATS Process A comprehensive executive briefing is prepared for each division to highlight areas of concern prior to each DPSSTATS meeting.
Performance trends are closely monitored Results are compared across: • Time • Offices • Functions The DPSSTATS Process Data is carefully analyzed
Follow-up to ensure targets are met Regularly scheduled meetings to make decisions and accelerate learning Accurate and timely data shared by everyone at the same time DPSSTATS Doctrine
Next Steps Report to the CAO on pilot evaluation Presentation to Guiding Coalition Pilot Dry Run Software Training PILOT BWS BSO BAS OIT BPP Software Development, Test & Implementation