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The Hotel Business: Classification and Development. Location. Center City Freeway Hotels Airport Resorts All Suites Casinos target market, services, pricing. City Center Hotels. Traveling public for business or leisure Range of accommodations and services
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Location • Center City • Freeway Hotels • Airport • Resorts • All Suites • Casinos • target market, services, pricing
City Center Hotels • Traveling public for business or leisure • Range of accommodations and services • Typically have a signature restaurant
Freeway Hotels and Motels • Prominent in the 1950s • Easy access to roadways • Park outside the room entrance • Example: Motel 6 • http://www.motel6.com
Airport Hotels • High occupancy due to location • Business, group and leisure travelers • Full service • 200-600 rooms
Resort Hotels • “Captured clientele” • Food service is unique • Diversified marketing mix • children • groups • ecotourism
All Suite • Cater to guests for an extended period • Reduction in rate based on length of stay • More space than typical hotel • Examples • Embassy Suites • http://www.embassy-suites.com
Casinos • Heavy growth segment • Low room rates • Subsidized food and beverage • Themes are popular • 500 guest rooms plus • Variety of food operations • Contains a gaming room
Level of Service:Economy • Also considered budget hotels • Average rate is $30 to $50 per night • Clean rooms • Continental breakfast
Level of Service:Full Service • Typically “Business oriented” • Multiple food & beverage outlets • Meeting and convention services • Chain representation • Doubletree • http://www.doubletreehotels.com • Sheraton • http://www.sheraton.com
Levels of Service: Luxury • Finest of accommodations • Concierge • 24 hour room service • Examples • Four Seasons • http://www.fshr.com • Ritz Carlton • http://www.ritzcarlton.com
Vacation Ownership • Fastest growing segment of travel industry • Time share • Vacation club • 3 million households own vacation intervals at 4500 resorts in 81 countries • Yearly maintenance fees • Fixed or floating times • Example: http://www.rci.com/home.html
Hotel Integration • Vertical • Lodging companies meeting the needs of several types of guests based on price, facilities/amenities • Example: Choice hotels • http://www.hotelchoice.com • Horizontal • Lodging companies meeting the needs of travelers by offering other traveling services • Example: Cendant