Management & Health Delivery Systems (MGMS-101)

1. Management & Health Delivery Systems(MGMS-101) By Dr. HodaZaki Prof. Hospital Administration Chair Department of Health Administration &Behavioral Sciences High Institute of Public Health University of Alexandria Prof.Dr.Hoda Zaki (MD PHD) Prof. Hospital Administration

2. Intended Learning Outcomes (ILOs) By the end of this lecture the student will be able to : • Identify the people who provide Health care services. • Know the role of health professionals. • Identify allied health personnel. Prof.Dr.Hoda Zaki (MD PHD) Prof. Hospital Administration

3. the people who provide Health care services. • Individuals who providing health care services. can be self-employed or working as an employee in a hospital, clinic, or other health care institution, whether government operated, private for-profit, or private not-for-profit . • They may also work outside of direct patient care such as in a government health departmentor health training institution. Prof.Dr.Hoda Zaki (MD PHD) Prof. Hospital Administration

5. the people who provide Health care services. • Physicians • Nursing profession • Dentists • Pharmacists • Allied Health personnel Prof.Dr.Hoda Zaki (MD PHD) Prof. Hospital Administration

6. Physicians Physicians : most powerful group in health care (Power of knowledge , power to command the use of resources & their relation with patients) Role of physicians: • Direct clinical /patient care. • Apply the latest technology in provision of care. • Compliance to up-to-date & community standards. • Accountable about quantity & quality of care provided. • Make good relationship with their patients , meet patients' expectation& satisfy them. Prof.Dr.Hoda Zaki (MD PHD) Prof. Hospital Administration

7. Specialization in medicine • General family practices • Cardiovascular diseases • Dermatology • Gastroenterology • Internal medicine • Pediatric • Pulmonary diseases • General surgery • Obstetrics/gynecology • Ophthalmology • orthopedic • otolaryngology Plastic surgery Urological surgery Anesthesiology Diagnostic radiology Emergency medicine Neurology Pathology Psychiatry Radiology Prof.Dr.Hoda Zaki (MD PHD) Prof. Hospital Administration

8. The Nursing profession Nurses are the frontline in patient care. Registered nurses (take licensing examination & receive licensure) Nurses education :Categories of nurses • 3-year diploma program offered through hospitals • Baccalaureate degree program in nursing • Master degree program • Doctoral degree program Role of nurses: • Extensive clinical services • Support the role of physician • Managerial role Prof.Dr.Hoda Zaki (MD PHD) Prof. Hospital Administration

9. The Nursing profession Problems of nurses profession: • Difficult working conditions which include: • Long working hours this lead to work stress • nigh shifts • inadequate payment • Increasing paperwork • Legal & Social difficulties with patient & physician: These lead to shift in career & shortage of nurses Prof.Dr.Hoda Zaki (MD PHD) Prof. Hospital Administration

10. Other health professions • Dentist • Pharmacists: dispensing drugs, Patient education Prof.Dr.Hoda Zaki (MD PHD) Prof. Hospital Administration

11. Allied Health personnel • Optometrists& opticians: eye refractions ,prescribing glasses & contact lenses. • Physical therapy& occupational therapy: rehabilitation therapy. • Dental hygienists & dental assistants • Pharmacy technicians • Coding technicians • System analysists ,Computer programmers & implementation specialists. • Medical laboratory technologists • Psychologists • Chiropractors • Community health workers , midwives & traditional medicine practitioners. • Medical equipment specialists. Prof.Dr.Hoda Zaki (MD PHD) Prof. Hospital Administration

12. Thank you