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Veterans Health Administration Emerging Health Technologies A Brief Sampler. A presentation to the HIMSS* NCA* Chapter by Jim Demetriades April 20, 2010. * See next slide. Acronym Disclosure.
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Veterans Health Administration Emerging Health Technologies A Brief Sampler A presentation to the HIMSS* NCA* Chapter by Jim Demetriades April 20, 2010 * See next slide
Acronym Disclosure • Policy requires this presentation contain the full spelling of acronyms used prior to the first occurrence. The presenter further certifies no acronyms have been harmed: • HIMSS - Health Information and Management Systems Society • NCA - National Capital Area • EHT - Emerging Health Technologies • UX - User eXperience • VHA - Veterans Health Administration • VA - Veterans Affairs • MHV - My HealtheVet • DoD - Department of Defense • Hi2 - Health Informatics Initiative (Transformation #16) • RFI - Request For Information
Emerging Health Technologies Background • Organization chartered October 2006 • Aligned under new VHA Office of Informatics and Analytics • Have evolved away from broad spectrum technology scanning • Key focus is now Veteran and clinician interfaces to systems
Primary EHT Services • UX assessments • Hardware form factors, input and display technology, software applications, software templates • UX interface design • Software applications, software templates, mobile, desktop • Trending • Health care, interfaces, UX advances, weak signal detection • Maintain UX Body of Knowledge • Design patterns, ergonomics, information visualization, error elimination, scenarios, templates, test harnesses
UX Labs at the Shared Resource Center Usability Lab (from control room) Participatory Design/Conference Room Point of Care Heuristic Assessment Exploratorium
Selected Examples --> Device Studies • Completed: • Multiple monitors for clinician desktop • Veteran MHV smartphone access • Clinician tablets (slates, mobile clinical assistants) • Underway or planned: • Touch tablets • Virtualized ‘hot swap’ desktops • Speech-to-text input (including mobile communication) • Smartphones for clinicians
Process Context • Work is upstream: early exploration, conceptual and design stages • Engaged with VA-DoD, Hi2, VHA Innovation, open source and other initiatives • Not typically tied to specific development projects • Processes are highly field user driven, including technology assessment selection • Work centers on technology fitness, not brand specificity • Looking to use RFI process to access “market research” devices