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Working Links South West CPA 11 Delivery Model . Working Links Introduction. Debbie Joce South West Partnership & Provisions Manager for Skills Frances Brennan South West Regional Director. Work Programme delivery. Somerset Working Links North Devon & Bude TTS Charity
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Working Links Introduction • Debbie Joce South West Partnership & Provisions Manager for Skills • Frances Brennan South West Regional Director
Work Programme delivery • SomersetWorking Links • North Devon & Bude TTS Charity • Dorset & Yeovil Bournemouth & Poole College • Devon Working Links • Cornwall Working Links
Our service delivery • Research and development. Delivery model developed using best practice from all our contracts, and tested in our model office for 10 months. • One size doesn’t fit all. A holistic approach with tailored packages of support for key customer groups • Investment in technology. Creating a more efficient customer journey, and virtual interaction. • The support catalogue. Internal and external, national and local packages of support.
Our customer journey Employer Offer HUB Job Ready In- Work Support Job Entry / Exit 1- 4 weeks Induction and Assessment Referral ACADEMY Moderate Barriers COMPASS Significant Barriers Engagement Pre –Work Support