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Employee retention and productivity: strategies, tactics and best practices Mark Healy / Satov March 22, 2012. Agenda Who are we trying to retain and make more productive? Strategies and tactics Best practices. Who are we trying to retain and make more productive?. 0. WHO.
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Employee retention and productivity: strategies, tactics and best practices Mark Healy / Satov March 22, 2012
Agenda • Who are we trying to retain and make more productive? • Strategies and tactics • Best practices
0 WHO Gen Y’s are harder to impress/retain than any other generation
0 WHY Why?
0 WHY It’s not about entitlement, it’s about contextual wiring
0 SO WHAT So what? SMBs and start-ups are desired workplaces Project-based work Constant dialogue feedback Lifestyle accommodative Quarterly or monthly bonuses Big and/or established firms are desired workplaces Team/process-based work Structured, infrequent feedback Company/customer comes first Yearly bonuses
0 BRIDGE How do we bridge the generations?
0 CULTURE Cultural best practices Vision, vision, vision / mantra, mantra, mantra Get the right people on the bus Continuous learning environment Focus on fun and humour Collaborative orientation Perks and more perks
0 BEST PRACTICES Some great examples to borrow from Big Co.’s on Canada’s Top 100 Employers list Perks: free meals, generous sick leave, educational leave and sponsorship Employee care: international exchange programs, profit sharing, retirement planning Green culture: project-based teams work on environmental stewardship Competitions & travel: teams compete globally on internal projects Focus on fitness: on-site amenities such as full gym and fitness allowance
0 BEST PRACTICES Some great SMB examples Casual work environment, hard partiers Rigorous up-front training, extremely flexible on hours and workplaces Zero hierarchy, lots of debate with the CEO, lots of access to events for all staff Fitness and vacation bonuses, lots of autonomy early in career Culture-reinforcing small wins: we bring in a tailor once/year and pay for custom suits, etc.
0 THE CHALLENGE A great program for SMBs
Contact information Mark Healy / Partner / Satov Consultants e. mark.healy@satovconsultants.com t. @healymark p. 416 768 1813