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Symphony Technology Group and IBS Bookmaster

Symphony Technology Group and IBS Bookmaster. Pallab Chatterjee, IBS Executive Chairman. Who Is Symphony Technology Group?. Symphony Technology Group Acquired IBS in June A Resource-Rich Company with a Track-Record of Success Portfolio of 15 Companies with $2B of Revenue

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Symphony Technology Group and IBS Bookmaster

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  1. Symphony Technology Group and IBS Bookmaster Pallab Chatterjee, IBS Executive Chairman

  2. Who Is Symphony Technology Group? • Symphony Technology Group Acquired IBS in June • A Resource-Rich Company with a Track-Record of Success • Portfolio of 15 Companies with $2B of Revenue • Currently Raising $1 Billion Fourth Fund • Blue-Chip Investors • Why is it Different this Time? • Focus on Up-leveling Customer and Business Needs • Active Engagement with Customers, Operations and Employees • Long-term Commitment to Turn-around • Deploying Global Resources • 5-7 Year Investment to Maximize Return with a Growth Emphasis • Manage every Company Differently for Success, Versus Managing a Portfolio of Assets • Goals are Sustained 15-20% Revenue Growth and 15-20% EBITDA

  3. Symphony Brings Global Resources for Rapid Product Delivery Now Available to IBS

  4. Symphony’s Approach • Deliver Exceptional Returns by Building Great Software and Services Companies Through Business Transformation • Maximize STG Partnership Value by Building 10-15 Great Software and Services Companies Over the Next 5-10 Years • Each Company is a Market Leader Characterized by Best-in-Class Business Operations • IBS Enterprise is STG only Enterprise focused software product • Integrate other STG best of breed software assets into IBS Enterprise • Customer Business Results

  5. IBS, An Attractive Acquisition

  6. The Next Generation is Now Jun 30, 2011 Jul 2011 Aug 2011 Sep 2011 Oct 2011 Jan 2012 Mar 2012 Symphony Services partnership for products, G&A and offshore upgrade factory Global marketing firm retained Customer-focused regional organisation STG Acquires IBS Bookmaster Customer Summit and Release 8 product launch First Mobile app for Enterprise released RPM BI & SOP solutions ready for Q1 release Mobility demo available New CMO Officer hired – Melanie Ofenloch Medius AP Workflow roll out Mobility demo available New CMO hired – Melanie Ofenloch Medius AP Workflow roll out Customer Event Mobility, Cloud & S&OP launches Customer Care Program Launch STG’s global resources deployed

  7. Symphony’s IBS Transformation Focus: Growth 3 Major Growth Initiatives Key Priorities

  8. Focus on Customers

  9. We’ve Heard Your Feedback Most important attributes of customers choosing an enterprise software provider include: • Software that can meet business needs • Company viability • Good product support • Clear product roadmaps • Customer focused organization Product Business Units Symphony Investment Recent third-party survey of Bookmastercustomers

  10. What You Should Expect From IBS

  11. Focus on Publishing

  12. Today’s Publishing Challenges • The growing online sales vertical • Bringing Digital and printed media together • Operating in a web based digital publishing world • Increased complexity of Royalties and Subsidiary Rights • Increasing physical distribution costs per unit

  13. Introducing Bookmaster Release 8 The Product for A New Publishing World Addresses the Publishing Challenges

  14. Industry Leadership Program • A direct way for customers to influence Product Roadmap • Faster Time-to-Market • Shared Development Costs • Rapid Response to Market Demands • Aim to deploy Standard Solutions for Council Members • Commitment to delivering Customer Value • ILP is designed for Industry Leaders in verticals with a global footprint • 2-3 Year Global Roadmaps will be established and agreed upon for each council member • Council Members will work closely with the core product development team to drive the vertical development and deployment

  15. Focus on Partners

  16. Global Partnerships and Expanded Footprint

  17. Our Promise to You • Release 8 is based on your priorities from the last customer summit • By the next customer summit, we will have achieved the following: • Attained financial stability • Become a customer-centric organization • Solicited your input and rolled priority projects into our next version of software

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