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A dominant leader in the televised sales market.

A dominant leader in the televised sales market. Agenda. The Rise of QVC Staying Ahead of the Curve Industry Forces Challenges A Look to the Future. The Birth of an Industry Leader. Second into the market. Experienced producers. Solid Core Values. Superior customer service.

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A dominant leader in the televised sales market.

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  1. A dominant leader in the televised sales market.

  2. Agenda • The Rise of QVC • Staying Ahead of the Curve • Industry Forces • Challenges • A Look to the Future

  3. The Birth of an Industry Leader Second into the market Experienced producers Solid Core Values Superior customer service

  4. Staying Ahead of the Curve • iQVC • Target Marketing • Diversified product offerings • Unique product lines

  5. Industry Forces • Economic • Socio-cultural • Technological • Political and legal

  6. Challenges • Creating the perfect product mix • Entering new markets • Technology capitalization

  7. A Look to the Future Keeping an eye on new technology Shifting their focus on younger generations

  8. Questions?

  9. References Federal Trade Commission. (2004, March 24). Ftc charges qvc home shopping channel with making deceptive claims and violating ftc order. Retrieved from http://www.ftc.gov/opa/2004/03/qvc.shtm Glyn, S. & Starling, A. (2003). Financial Times: London, England. Creative Business. Retrieved (2010, January 30) from Academic Search Premier database. Gudelunas, D. (2002). QVC: Television Retail & Ritual. Journal of American & Comparative Cultures, 25(1/2), 105-118. Retrieved from Academic Search Premier database. Haugsted, L. (2007). Multichannel News. QVC Campaign Asks: 'iQdoU?'; Shopping Service Tacks Away From Pack. Retrieved (2010, January 30) from Academic Search Premier database. Hunger, J. D., & Wheelen, T. L. (2007). Essentials of Strategic Management. Upper Saddle River, NJ: Pearson Prentice Hall. Maffei, B. M., & Malone, J. C. (2006). Liberty Media Corporation 2005 Annual Report. Retrieved from http://www.libertymedia.com/ir/pdfs/2006AnnualReport.PDF Montalvo, D. (2008, June). External forces that affect success . Retrieved from http://www.helium.com/items/164588-external-forces-that-affect-success Petrecca, Laura. (2008, May 5). Qvc shops for ideas for future sales. USA Today, Retrieved from http://www.usatoday.com/money/media/2008-05-04-qvc-home shopping_N.htm Porter, M.E. (1999). How Competitive forces shape strategy. Harvard Business Review, March/April. QVC. (2008). Wikipedia. Retrieved (2010, January 27) from http://en.wikipedia.org/wiki/QVC QVC Network. (1995). QVC.com: online shopping network. Retrieved from http://www.qvc.com/ Williamson, D. A. (1999, September 20). Home shopping master QVC struts its stuff online, too. Advertising Age, 70(39), Retrieved from Academic Search Premier database. (1994, September 29). QVC hits the road to seek items from entrepreneurs. Wall Street Journal - Eastern Edition, p. B7. Retrieved from Academic Search Premier database. (2007, March). Profits Are Up At Starz and QVC. New York Times, p. 6. Retrieved from Academic Search Premier database. (2008). QVC assigns CRM business. Marketing (00253650), 10. Retrieved from Business Source Premier database.

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