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Engaging Alumni : From Re-Entry to Post-Graduation. CIEE Annual Conference Minneapolis, MN 21 November 2013 Susan E. Pratt, Duke University Tommy DeMarco , CIEE-SL Dominican Republic Katie Selby, Carlson School of Management, UMN. Engaging Alumni. Definitions Session goals
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Engaging Alumni : From Re-Entry to Post-Graduation CIEE Annual Conference Minneapolis, MN 21 November 2013 Susan E. Pratt, Duke University Tommy DeMarco, CIEE-SL Dominican Republic Katie Selby, Carlson School of Management, UMN
Engaging Alumni • Definitions • Session goals • Approaches for preparing students • Focus on programming for returnees • Career integration and networking
Understanding and Preparing Students Tommy DeMarco CIEE Service-Learning Program Santiago, Dominican Republic
My Student Experience • CIEE SL DR Program • Holistic approach • Intensity factors • Skills enhancement
Recognizing Returnee Needs • Finding community, language and culture • Sharing experiences with others • What to do with new-found inspiration?
CIEE SL DR Alumni Study • 44% of our alumni have returned to the DR • 22% are residing internationally • 78% continue to speak Spanish weekly • 94% declare that CIEE SL DR played a role in their specific field of employment or study
What works in terms of outreach? • In country re-entry meeting • On site Exit interviews • Potential alumni network in the works • Skyping with current students • Networking • Fundraising • CIEE Alumni Network
Programming for Returnees Susan E. Pratt, Duke University
Recognition of Need • Recognizing need for programming for returnees • Post program surveys to students, focus groups, advising session feedback
Cultivating Ideas for Re-Entry Programming • Best practices from the field • Other institutions’ programming models • International education conferences • Institutional practices across campus • Trial and error
Intra-InstitutionalCollaboration • Career Center • Service Learning • Alumni Office • Student-run organizations • Student Affairs • Program Specific Re-Entry • University-wide working groups • Staff, faculty, and administrator exchange
Sample Re-Entry Event • “Unpacking Your Study Abroad Experience” • Study Abroad Office/Career Center/Alumni Office • Reverse culture shock • Resume/Interview advice and mock interviews • Alumni presentation or panel
Resources for Returnees • Program agenda • Culture shock discussion/activity • Resources for on and off-campus global involvement • Resources for curricular integration • Career Center handouts on transferable skills/career benefits of global education • How to talk about/capitalize on your global experience • Information on scholarships/ grad school/international job search
Career Integration and Networking Katie M. Selby Carlson School of Management University of Minnesota
Carlson School Requirement • International Experience graduation requirement for undergraduate students • Short-term and semester options • Business exchange programs • Liberal arts program options • Partnership with Carlson Global Institute & campus-wide Learning Abroad Center
Student Service Collaboration • Shared messages in student coaching: academic advising, career services, Carlson Global Institute • Employer conversations about hiring process • Referral to expert office across campus for visas, teaching & working abroad
Integrated Career Services • Career coaching: marketing study abroad experience • Interview prep • Language competencies • Resume-writing • Elevator pitch • Transferable skills (intercultural communication, adaptability, ambiguity)
Networking andPost-Graduation Opportunities • Networking with alumni abroad (during and post-program) • ‘Engage search’ for language-based student opportunities • Mentorship matches with alumni abroad • Coaching on employer conversations re: post-graduation experience abroad • GoinGlobal tool for hiring practices • Lifetime alumni career services
Case Study Junior returning from semester in developing country • Questioning major • Difficult reconnecting with family & peers • “No one wants to listen to me” • Wants to go back ‘somehow’
Playing Card = Your Role Program Alumni (Returnees) Study Abroad Office Faculty Student Affairs Offices
Case Study Debrief • What are you currently doing to serve returnees? • What do returnees need? How do you know? • What are the current gaps in service? • What actions steps can you take in the next year in order to improve service?
Any questions? Thank you for coming! • Tommy DeMarco, tdemarco@ciee.org • Susan Pratt, pratt.susan@duke.edu • Katie Selby, kmselby@umn.edu