The Business Sustainability Challenge

1. The Business Sustainability Challenge

2. The Business Sustainability Challenge

3. AGENDA 8:00 Welcome Back! Agenda, Introductions, Quick Recap BSC101 & 102 8:15 SCORE Experience Debriefing & Sounding Board Introduction of Willing, Ready and Able 9:00 Summary of SCORE Results Sustainability Jeopardy Sustainability Treasure Chest Walk and Talk 9:50 Break 10:00 The Sustainability Playbook: Teams, Goals, Plans 10:45 Homework Assignment 11:00 Announcement! 11:20 Mini Team Meetings (start homework!) 11:40 Questions & Answers, Announcements, Evaluations 12:00 Adjourn

4. Housekeeping • Safety • Cell Phones • Breaks • Evaluation Feedback – thank you! • Classroom Time Management • Size of Presentation Image/Text • Value of Handouts • Quick Recaps only please • Introductions

5. Business Sustainability: • A proactive approach to ensure the long-term viability and integrity of the business by optimizing resource needs, reducing environmental, energy and social impacts, and managing resources without compromising profitability Social SUSTAINBILITY Environmental Economic

6. The Curriculum: BSC 101 – 108 BSC 101 - Sustainability 101: the ROI of investing in the Triple Bottom Line BSC 102 - Sizing up your Footprint: Measuring & Managing Energy & Carbon BSC 103 - Green Teams, Goals, Plans, & Budgets: Creating a Playbook BSC 104 - Waste Not, Want Not: Greening Your Lean BSC 105 - Conservation Conversation: Energy, Water, Transportation BSC 106 - Greening the Stream: Sustainable Supply Chain Management BSC 107 - Sustainable Operations & Maintenance: Continuous Improvement BSC 108- Sustaining Sustainability: Communicate & Inspire Culture Change

7. Review of BSC101March 23rd, with instructor Maureen Hart • Introduction to Business Sustainability Challenge Program • Introduction to Sustainability – concepts, terms • Business Case for Sustainability • Introduction to SCORE (Sustainability Competency, Opportunities, Reporting and Evaluation) Assessment Process • Prepare for SCORE site assessment

8. Review of BSC102April 20th, with speakers Bob Wall of CCEF Marissa Westbrook of UI and Walt Tunnessen of EPA • Introduce Climate Change Initiatives in CT • Understanding the connection between energy management & carbon management • Understanding why and how to measure and manage your carbon footprint • Introduce *new* Energy Star Tool • Introduce Energy Star Challenge for Industry

9. SCORE Assessments are DONE! Congratulations and Thank You to.. • Maureen Hart and Ed Hart of Sustainable Measures • All those who dedicated their time and insights to recruit and participate in the SCORE Assessment process. • Here to report back, is Maureen Hart

10. The “Prize” Sustainable Savings • Continuous Improvement Process • Holistic Approach • Energy Management Systems • Benchmarking and Targeting • Training and Knowledge Transfer • Sustainable Business Practices Savings Traditional Audit Approaches Years The “Do Nothing” Case

11. Improves the triple-bottom line of economic, environmental and social sustainability through responsible energy and carbon footprint management Empowers businesses to change their behaviors and achieve deeper and longer-lasting savings Provides access to resources and tools to help companies meet the challenge of becoming sustainable businesses Business Sustainability ChallengeProgram Objectives

12. Sustainable Business Practices • Ensure company’s long-term viability by • optimizing resource needs, • reducing environmental, energy and social impacts, and • managing resources without compromising profitability • working with suppliers, customers, employees and communities to find synergies (virtuous cycle)

13. Vibrant Society Strong Economy Healthy Environment 21st Century Thinking

14. Sustainable Development and Sustainable Communities Upstream and Downstream/ Supply Chain and Life-cycle Local Effect (workers & community) Resource Use &Performance Compliance/ Conformance Sustainable Production Evolution Based on Lowell Center for Sustainable Production Hierarchy of Sustainability Indicators

15. The “Prize” Sustainable Savings • Continuous Improvement Process • Holistic Approach • Energy Management Systems • Benchmarking and Targeting • Training and Knowledge Transfer • Sustainable Business Practices Savings Traditional Audit Approaches Years The “Do Nothing” Case

16. Sustainability Playbook for the 21st Century Business • Who’s winning? • Who’s losing? • Who isn’t playing? • Who doesn’t know there’s a game on?

17. 21st Century Businesses Profitability Sustainability

18. 21st Century Businesses Profitability Sustainability

19. 21st Century Businesses Profitability Sustainability

20. 21st Century Sustainability Playbook • Winning will require : • Wanting to win • Being ready to win • Having the ability to win • Which companies have what it takes to succeed?

21. Goals for Using SCORE • Pilot Companies – self assessment • All functional areas, multiple staff levels • Initial introduction of sustainability concepts • Extent of integration into policies, programs, and practices • Identification of strengths, challenges, opportunities

22. Goals for Using SCORE • Business Sustainability Challenge • Benchmark cohort starting point • Provide baseline for future cohorts • Better understanding of what makes companies successful • Identify additional resources/training needs • Identify key leverage points

23. Scoring SCORE • What worked • What didn’t work • How could it be improved • What was learned • What more needs to be learned • Using SCORE for future cohorts

24. SCORE – What worked • Initial baseline developed • Identification of • Key leverage points • Training Opportunities • Ways to scale up BSC program • Fostered dialogue within and between cohort companies

25. What didn’t work • Preparation – need more info upfront • For the company - glossary, preliminary questions, intro to sustainability • From company – key characteristics of company, list of metrics and projects, company ownership/locations • Timing – fewer questions, shorter day, and larger groups • Balance between engaging staff and getting consistent results.

26. What was learned • Management commitment is key • Correlation between sustainability and other programs (Lean, TQM, TPM) • Levels of ‘readiness’ to match ‘levels’ of BSC program • Disconnect between KPI metrics and sustainability progress measures • Concerns about CT economic ‘ecosystem’

27. What still needs to be learned? • How to create an effective network of CT companies working on sustainability • How to dance with the ‘800 lbs gorillas’ (regulators, municipalities, mil specs, FDA spec, FAA specs)

28. Questions for you about SCORE • How did participating in the process benefit your or your company ? • what was learned? • what changed as a result? • What feedback did you get from the rest of the staff that participated? • Is it a useful tool for future BSC cohorts? • What changes would make it better?

29. Are you ready to play?

30. SCORE Report Structure • Intro • ‘You are here’ scale • Charts (function overview and sector) • Kudos • Areas for Improvement • Next Steps • Resources • Charts for each function You are here

31. What SCORE does Focus on organizational practices Structured the way organizations are structured Makes it easy to assign accountability and responsibility For each practice, shows a range of performance, from initial pilot efforts to ‘sustainable’ "This assessment was very valuable. It tells you where you are now but also gives you ideas of projects you should undertake to become sustainable. It was easy to use and a good reality check for how far we need to go.” —Administrative manager in a City

32. SCORE Results by Function

33. Functions Detail

34. Functions (cont.)

35. Functions (cont.)

36. SCORE Results for the Sectors

37. Stage of Development BSC Cohort 1 is here

38. Cohort Kudos Energy Efficiency Efforts Replacing/Eliminating Toxics Reducing Solid and Hazardous Waste E-waste disposal Volunteering

39. Cohort Opportunities Create a Formal Sustainability Plan Green Purchasing and Greening the Office Leverage Training & Human Resources Communication, Marketing & PR Senior Management Commitment

40. Cohort Coordinating & Networking Supplier and Customer Influence Metrics & normalization issues Job shops Widgets Communication, Marketing & PR

41. Are you ready to win?

42. The Business Sustainability Playbook Sustainability – do you see it more now? • What do you see? • Any silver bullets? • Any how-to’s? The Sustainability Playbook starts with you and ends with you!

44. Setting the Stage Each intrapreneur’s situation and approach is different, yet common strategies: • Connected their project to their organization’s core business objectives and identified specific ways to create business value. • Gathered significant preliminary data by which to measure their progress. • Built a Team of Colleagues to help execute the work.

45. The Business Case for Sustainability Teams • Cost Savings • Direct correlation between reducing costs and engaging employees • Attract/Retain Best Talent • Outlet for personal interests • Help raise morale • Improve loyalty (turnover is expensive!) • Strengthen Brand/Increase Market Share • Walk the Talk with employees and customers • Engaged employees will find more opportunities

47. Connect with Business Objectives • Reducing waste, costs and environmental impact. • Increasing employee engagement, attraction, and retention. • Providing opportunities for employee professional development. • Furthering priorities of senior management. • Creating new business opportunities

49. Gather Preliminary Data • Surveying coworkers • Find interest areas • Find potential team members • Build support for project ideas • Researching both internally and externally. • Read Company annual reports and other marketing and company communications • Talk with colleagues who were involved in similar efforts • Research competitor and industry best practices • Developing benchmarks • Track impact of projects