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Leadership in the Trenches Col Harry LeBoeuf, USAF (ret). We all Lead in the Trenches!. Six Leadership Skills. Leadership Skill #1: Listening. “The #1 skill of the 21 st century leader is listening.”. Peter Drucker Author & Management Guru.
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Leadership in the Trenches • Col Harry LeBoeuf, USAF (ret)
“The #1 skill of the 21st century leader is listening.” Peter Drucker Author & Management Guru
“99% of the best ideas we ever had came from our people.” Sam Walton, Founder, Walmart
Top 5 Leadership Listening Pitfalls • Pride • Know it all • Don’t have the time • Think others are idiots • Don’t care
“A task without a vision is drudgery. A vision without a task is but a dream. But a task with a vision is the hope of the world.” Inscription circa 1770 Church in Sussex, England
Two Keys to Envisioning • Clarify • Connect
“The role of a leader is to find a thousand different ways to say the same thing.” Harry Quadracci, Founder Quad Graphics
“But the core of the matter (leading change) is always about changing behavior of people, and behavior change happens in highly successful situations mostly by speaking to people’s feelings.” John Kotter, Author Leading Change and The Heart of Change
Positive Negative Change Event Change Event Stage 1: Excitement Stage 1: Denial • Stage 2: Resistance • Stage 2: Doubt Stage 3: Acceptance Stage 3: Hope Stage 4: Commitment Stage 4: Commitment
Two Keys to Developing Your Team • Training: develop competencies • Coaching: develop confidence
Remember: training is only appropriate if an employee needs a specific Skill, Knowledge, or Attitude that he/she does not currently possess to successfully fulfill their role.
What is Leadership Coaching? • Equips people with the SKA to develop themselves. • Process – not an event. • Something you do with them – not to them. • Not about “fixing” people – it’s about unleashing potential. • Two-way relationship – not a one-way event. • Mindset and approach for improvement.
“A good plan violentlyexecutedtoday is better than a perfect plan next week.” General George S. Patton, Jr. WWII Commander
“Vision without execution is an hallucination.” Thomas Edison Inventor
Two Keys to Execution • Delegate • Emancipate
Emancipate Def: Giving people the Freedom to Succeed.
Goal of Emancipation Goal of emancipation is NOT to completely eliminate bureaucracy, but to eliminate unnecessary bureaucracy!
Key Emancipation Question NOT: How Much control do I need? Is: How Little control do I need?
Leader’s Role in Execution • Guide • Inspect • Redirect
“I can live for two months on a good compliment.” Mark Twain Humorist & Author
Realities of Motivation Conventional Wisdom Bosses motivate employees. Unconventional Reality Employees motivate themselves.
Realities of Motivation Unconventional Reality Employees do what they do for their own reasons. Conventional Wisdom People do what they do for their organization’s or boss’ reasons.
Realities of Motivation Unconventional Reality Great leaders look for the roadblocks to motivation. Conventional Wisdom Great leaders look for people to pump up.
Realities of Motivation Unconventional Reality Our job is to make our horses thirsty! Conventional Wisdom Our job is to lead our horses to water.
Leadership in the Trenches L isten E nvision A dapt D evelop E xecute R eward • Col Harry LeBoeuf, USAF (ret)
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