Improve Workforce Productivity with Exchange & Office 2010

1. Improve Workforce Productivity with Exchange & Office 2010 Subhash Jawahrani sjawah@microsoft.com Microsoft NorCal

2. Agenda • Productivity Overview • Unified Communications • Microsoft Exchange • Office 2010 • Office Web Apps

3. Strategic Business Challenges “Our Sales teams need to connect with the right customers and systems while on the road ” - VP of Sales “I need to deliver secure and compliant communications tools to support a highly distributed workforce.” - CIO/Technology Director “I need to reduce hardware costs and operational overhead.” - IT Manager, Messaging Infrastructure

4. Today’s business productivity challenges Meet changing business needs Manage IT costs and complexity • Drive insight from complexity • Work with customers and partners • Embrace Millennial work styles • Comply with regulations • Integrate line-of-business systems • Provide scale agility • Enable innovation • Protect intellectual property

5. What You Tell Us Communication overload Globally distributed customers and partners High cost of communications Increasing security and compliance

6. Content Management Unified Communications Business Intelligence Collaboration Search Business Modelling Word Processing Business Data Management Presentations InformationManagement Microsoft Office Evolution Then Now • Automated simple business processes • Microsoft vision: PC on every desktop • Contained <50 commands (Word 1.0) • Used to produce final documents • Enables business productivity capabilities • Over 500 million Office users today • Thousands of commands, made intuitive

7. Unified Communications

8. UC Video

9. Microsoft Unified Communications • Messaging • E-mail • Calendaring • Unified Messaging • Communications • Instant Messaging • Conferencing • Enterprise Voice Identity & presence

10. Exchange 2010

11. Exchange Server 2010 Protection and Compliance Anywhere Access Flexible and Reliable • E-mail Archiving • Protect Communications • Advanced Security • Manage Inbox Overload • Enhance Voice Mail • Collaborate Effectively • Continuous Availability • Simplify Administration • Deployment Flexibility • Optimize for Software + Services

12. Protection and Compliance Delivered in Exchange Server 2007 • On-premises and hosted protection from virus and spam • Compliance to corporate and government regulations • Mobile device security and management policies Building on these Investments in Exchange Server 2010 • E-mail archiving and more powerful retention policies • Automated rights management protection of e-mail • Powerful multi-mailbox search UI for eDiscovery Achieve increased IT governance compliance with advanced tools to protect communications and manage the infrastructure

13. E-mail Archiving • Better Manage Mail in an Integrated Archive While Maintaining a Familiar User Experience Drag and drop PSTs directly into the archive…. …apply a retention policy…. …or set folders to archive automatically…

14. E-mail Archiving Apply Granular Per Message and Per Folder Policies as well as Legal Hold Policy Drop Down in Ribbon Message expiration time in view

15. E-mail Archiving Empower Compliance Officers to Conduct Multi-Mailbox Searches with Ease New User Friendly Search Easily Refine and Target Search

16. Protect Communications Automatically Protect Messages With Centralized Rights Management Rules • Automatic Content-Based Protection: • Transport Rule action to apply RMS template to e-mail or voice mail • Support for scanning of attachments and searching of protected mail • Internet Confidential and Do Not Forward Policies available out of box • Information protection cross PC, web, and mobile device

17. Protect Communications Help Users Make the Right Choices When Sending Sensitive Communication

18. Advanced Security Stop Malicious Software and Spam from Entering into the Messaging Environment On-Premise Software Hosted Service Internet Hub Transport Server Mailbox Server Client Access Server SMTP Antivirus and anti-spam protection for Exchange Server 2010 Server Roles Multiple scan engines throughout the corporate infrastructure Tight integration with Exchange maximizes availability and performance Easy-to-use management console provides central configuration and operation

19. Anywhere Access Delivered in Exchange Server 2007 • Outlook experience on the web, phone, and mobile device • Single inbox for voice mail, e-mail, and fax • Increased productivity with improved calendar experience Building on these Investments in Exchange Server 2010 • Easier Inbox navigation with updated conversation view • Enhanced voice mail with text preview • Share free/busy calendar details with external partners Help manage communication overload by offering an easy to navigate, universal inbox with advanced messaging features

20. UC Demonstration

21. Manage Inbox Overload Organize and Navigate with Ease Using Enhanced Conversation View and Filtering Conversation View Filtering Ignore

22. Manage Inbox Overload Help Reduce Unnecessary and Undeliverable E-Mail Through New Sender MailTips Remove Extra Steps and E-Mail Reduce Non-Delivery Reports

23. Enhance Voice Mail Quickly Triage and Take Action on Messages with Voice Mail Preview Text Preview of Voice Mail Audio Playback Contextual Contact Actions

24. Enhance Voice Mail Create Customized Voice Mail Menus with Personal Auto Attendant Managing Auto Attendants Defining a Personalized Voice Mail Menu

25. Take Control of Your E-mail and CalendarWith New Shortcuts and Views in Outlook 2010 • Work Together • Challenge: The average worker receives large volumes of e-mail every day, making it time consuming to stay organized and up-do-date and find information when it’s needed. Mail Tips Scenario(Click Image) • New capability: E-mail and calendar management tools Mail Tips Greg Smith is outside your organization. • Capability description: Mail Tips provide notification before sending an e-mail to a group or individual who is outside the organization, a large distribution list, someone who is out of office, etc.Calendar Preview gives a quick view of conflicts and adjacent meetings when you receive a new meeting request. Luciana Ramos; Greg Greg Smith Custom Actions • Potential savings/efficiency gains: Spend less time wading through e-mail and more time on value-add activities. Custom Actions(Click Image)

26. Office 2010 Demo

27. Office 2010 Development Tenets Easy, Powerful IW Experiences IT Flexibility and Control • Delivery choice • Open and extensible platform • Operational Efficiency • Increased security • Innovative productivity tools • PC, phone, and browser • Easily connect people and info • Rich role and work-style choices

28. Innovative Productivity ToolsFluent™ UI delivers a consistent experience across all applications Outlook® SharePoint Workspace® Project SharePoint® Microsoft Confidential, Prototype Only

29. PC, Phone, and BrowserWork together on the right device at the right time Do your best work PC Office Client Work from anywhere Stay up to the minute Browser Office web applications Phone Office Mobile

30. Work From Any Place and on Any DeviceLeverage Office web applications Lightweight editing Familiar interface “PC-like” viewing Microsoft Confidential, Prototype Only

31. Office Web Apps Demo

32. Delivery Choice for Flexibility and Control On-premises Hosted Service Unified Communications And Collaboration Business Intelligence Enterprise Content Management Control and ownership Customization Rapid scalability Advanced manageability Website and Security Framework Business Data Catalog Open XML File Formats Extensible UI Workflow Search Secured, Well-Managed Infrastructure

33. Microsoft Online Services Enterprise class software delivered via subscription services hosted by Microsoft and sold with partners Business Productivity Online Suite

34. Upcoming Online Services … Business Productivity “Wave 14” “Wave 14” Office Web Apps “Wave 14” Core Infrastructure System Center Online Services Application Platform

35. Get More in Office Professional Plus 2010 • With SharePoint Workspace, OneNote and Office Web Apps Experience Business Productivity Servers Through Office Professional Plus 2010 Initiate workflow from within Office for better process management Make presence and instant messaging easy with Communicator Protect IP with Rights Management Take SharePoint content offline with SharePoint Workspace (formerly Groove) Work with line of business information directly in familiar Office applications Excel SharePoint Workspace (formerly Groove) Office web applications Word Outlook Access OneNote Publisher InfoPath Communicator PowerPoint Key Updates to Office Professional Plus 2010 Business Contact Mngr SharePoint Workspace OneNote Deeper server integration Office Web Apps = New

36. Questions?