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Motivating Student Employees. Presented by the Student Assistant Supervisors Workgroup . Orientation & training. How did you feel your first day on the job? First impressions are everything Where do I fit in? Invest the time Expectation Sheet Do they understand their duties?
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Motivating Student Employees Presented by the Student Assistant Supervisors Workgroup
Orientation & training • How did you feel your first day on the job? • First impressions are everything • Where do I fit in? • Invest the time • Expectation Sheet • Do they understand their duties? • Scavenger hunt training exercise • Survey training exercise • Training games
Follow up • Great, your new student is trained, now you can kick back and relax, nope! • Ask questions • Check their work • Training Checklist • Performance Reviews (student evaluation by supervisor, self evaluation by student, supervisor evaluation by student)—yes, regular, scheduled performance reviews
communication • Acknowledge successes immediately • Coach them on improvements immediately • Be specific when coaching or taking corrective action measures • Use the term “we” • Give them attainable goals and the tools to get there • Keep students informed of things going on in your division • Make students part of the decision making process
Recognition & rewards • No money? What else is there? • Cyber Café gift card or other free to inexpensive reward • Interesting and new tasks • Assisting in training new co-workers • Create teams to work together on special projects • “Promotion” to new job title and duties • Outstanding Student Assistant Award • Student Assistant Appreciation Week • “Thank you,” “Great work on project X!” • Other resume boosters?
environment • Remember the supervisors you liked? Be that kind of supervisor! • Be consistent • Be a mentor • Have staff meetings F2F or online • Take the time to get to know your students • Recognize birthdays or the completion of a large project • Stay motivated or get motivated! • Buy into the company mission • Negative attitudes are contagious • Morale
Pair and Share Activity • What motivates you? Job security? Interesting work? Achieving goals? • Let’s make a plan for our department/division based on those motivators…
Great Resources • Baldwin, David A. Complete Guide for Supervisors of Student Employees in Today’s Academic Libraries. Connecticut: Libraries Unlimited, 2007. • Baldwin, David A., Frances C. Wilkinson and Daniel C. Barkley. Effective Management of Student Employment: Organizing for student employment in academic libraries. Colorado: Libraries Unlimited, 2000. • Kathman, Michael D. and Jane M. Kathman, eds. Managing Student Employees in College Libraries. Chicago: Association of College and Research Libraries, 2006. • Sweetman, Kimberly Burke. Managing Student Assistants. New York: Neal-Schuman Publishers, Inc., 2007.