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Ethics Literacy and Training. The Ken Wallace Company Helps to Develop Implement Improve Measure Monitor the ethical environment of your organization by installing “Ethics Literacy,” not just an “Ethics Program”. Contents The Organization as a System Outcomes you can expect
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Ethics Literacy and Training The Ken Wallace Company Helps to Develop Implement Improve Measure Monitor the ethical environment of your organization by installing “Ethics Literacy,” not just an “Ethics Program”
Contents The Organization as a System Outcomes you can expect Some questions your organization needs to answer Steps to increasing ethical effectiveness and congruence
The Organization as a System • The Ken Wallace Company focuses on the organization as a system including its procedures and processes and how they either encourage or discourage employee behavior that the company defines as ethical
The Organization as a System • Ethics is a matter of choice, planning and persistence Once you decide what matters most to you in life (begin with the end in mind - what do you want on your tombstone?) you can more easily determine what needs to be done and how you need to act in order to create that kind of legacy.
The Organization as a System • Ethics is both personal and organizational If employees' personal sense of morality and ethical behavior is significantly different than that of the organization for which they work, there will be an ethical gap that will result in ethically compromised behavior that will jeopardize the organization's future viability.
Outcomes you can expect • Culture of Integrity and Respect • Strategies for resolving personal ethical conflicts at work • Clarification of personal and organizational values and principles • Plan for ethical congruence and effectiveness throughout the organization
Following are some questions your organization needs to answer: 1. Do you have a code of ethics? 2. Do you have written values and principles? 3. What do you want people to say about the organization, its employees and trustholders? 4. What does the organization look and feel like at the end of the next twelve months? 5. What currently inhibits and discourages ethical behavior and decision making in the organization? Continued . . .
Following are some questions your organization needs to answer: 6. What currently facilitates and encourages ethical behavior and decision making in the organization?7. What needs to start being done - stop being done - continue being done to enhance the climate of integrity in the organization? Who needs to be doing or not doing these things?8. In the absence of clear, written and unambiguous policy and procedure, what decision making process will help employees make an ethical decision that aligns their personal values and the organization's ethical principles that results in beneficial outcomes for all concerned?
Steps to increasing ethical effectiveness and congruence in your organization: 1. Assessing the ethical climate 2. Clear organizational values and principles 3. Clear personal values and principles 4. Formal discussions on ethics - employee input 5. Ethics policies and procedures, code of ethical conduct 6. Measures of ethical effectiveness Continued . . .
Steps to increasing ethical effectiveness and congruence in your organization: 7. Accountability structure, rewards and punishments 8. Guidelines for ethical decision making 9. Building support for ethical practices 10. Ethical leadership practices 11. Ethics education and training The Ken Wallace Company can assist in the development of consistent ethical behavior at all levels of the organization by helping you implement all of the preceding steps
The Ken Wallace Company also deals with: • the interrelationship of ethics and self-esteem • ways to structure an organization so that ethical activity is clearly defined and encouraged in all its employees • Needs-basedand Values-based decision making models applied to participants' individual jobs • how to develop personal and organizational models to foster and ensure ethical decision-making which results in actions based on personal and corporate values
Benefits You Can Expect • Increased sales revenue • Improved relationships among co-workers • Increased satisfaction levels with job tasks • Longer-term relationships with clients • Decreased employee turnover • Increased behavioral alignment with corporate vision and mission statements