Anglicky v odborných předmětech "Support of teaching technical subjects in English “

1. Anglicky v odborných předmětech"Support ofteachingtechnicalsubjects in English“ Tutorial: Business Academy Topic: Manager Prepared by: Ing. AdélaHrabcová Projekt Anglicky v odborných předmětech, CZ.1.07/1.3.09/04.0002 je spolufinancován Evropským sociálním fondem a státním rozpočtem České republiky.

2. Manager‘s skills Acquired skills- are obtained by study or practice. Example: professional knowledge, practical experience, management methods…. Innate skills - we are born with these conditions Example: fantasy, temperament, empathy, need to manage….

3. Managerial skills Human relation skills – the skills particularly important for leadership, motivation, communication, cooperation and understanding of colleagues and subordinates. Technical skills- the ability to use specific features, processes or techniques. The manager should have the same technical skills as well as people that he controls. Conceptual skills – the ability to coordinate and consolidate the interests and activities of the company, the ability to consider a company as a whole.

4. Development of managerial occupations …originally the owner in small companies was the only employee of the company…. 1 person = owner – employee - manager ..gradually the companies were increasing, the owner of the company did not manage the work and he had to hire some employees.… 2 people = owner – employee …the company was expanding, its owner did not manage to control it itself; therefore, he hired a manager for this activity… 3 people = owner – manager - employee

5. Managerial work 1. Goals conflict • goals of a company are in a conflict (an owner wants a maximal profit and employees want maximal salaries) 2. Uncertainty and risk • any manager‘s decision is considered as a risk; therefore, he has to make quick decisions 3. Limited sources • a manager is responsible for getting the most out of limited resources 4. Responsibility for results • a manager is responsible for his work and for his subordinates work 5. Work through other people • a manager is responsible for getting things done by working with and through others

6. Managerial levels • Managerial pyramid Top management: director general, director, board of directors, executive. They are responsible for the company as a whole. Regional managers, division heads, plant managers, sales managers. They are responsible for their departments. Foremen, team leaders, lower management. They are responsible for their teams.

7. Operational management -allocate work and monitor tasks -motivate staff, solve conflicts between them -provide communication between workers and management -masters, foremen Middle management -the largest group of managers -their position is between top and operational management -obtain and provide information -managers of particular departments Top management -manage the whole organization -work depends on their final results -have the greatest power -director general, executives

8. Management styles= a way of making decisions = a relatioship to subordinates • Autocratic style • It is based on the commands • Manager requires and monitors their performance • He makes decisions on his own • He does not cooperate with subordinates • Democratic style • He works with subordinates and listens to their views • He has a natural authority • He makes the final decisions by himself • Liberal style • He does not use commands • He does not affect the activities of subordinates • The decisions are made by subordinates

9. Questions Give two examples of : Innate skills of the manager Acquired skills of the manager Explain how a manager differs from the regular employee – nonmanager. Give an example of the management style to each position.

10. Which style of management wouldbeappropriatefor…. 1) managing a company in a crisis situation 2) managing a team of researchers 3) the management of fire department rescue 4) project management 5) decisions of members of housing association 6) a group of art sculptures

11. Bibliography • Štrach, Pavel. Principy managementu. Vyd. 1. Praha: Vysoká škola ekonomie a managementu, 2008. ISBN 978-80-86730-32-5. • ŠAJDLEROVÁ, I., KONEČNÝ, M.: Základy managementu . Učební texty, Ostrava: VŠB-TUO, 2007. ISBN 978-80-248-1520-6. • Armstrong, M., STEPHENS,T.Management a leadership. Praha : GradaPublishing, 2008. ISBN 978-80-247-2177-4. • VEBER, J., etal. Management: základy, moderní manažerské přístupy, výkonnost a prosperita. Praha: Management Press, 2009. ISBN 978-80-7261-200-0.