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Marketing Arithmetic. Professor Chip Besio Cox School of Business Southern Methodist University. Outline. Key Measures — Sales, Market Share and Margin Fixed and Variable Costs. What Are Key Indicators?. Companies are managed using common measurements These include: Sales Market Share
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Marketing Arithmetic Professor Chip Besio Cox School of Business Southern Methodist University
Outline • Key Measures — Sales, Market Share and Margin • Fixed and Variable Costs
What Are Key Indicators? • Companies are managed using common measurements These include: • Sales • Market Share • Profit/Contribution Margin
Sales • Dollar Sales - Revenues generated • Gross Dollar Sales - Dollar sales at checkout (before returns) • Net Dollar Sales - Dollar sales after returns • Unit Sales - Measure of sales volume • Examples include individual units, ounces, grams, gallons and liters
Market Share • Market share measures a company’s sales in a market relative to its competitors. • Calculation - Company’s unit sales in the market Sum of unit sales in the market of all competitors, including the company • Why is market share important? • Boston Consulting Group (BCG) study which linked high market share to corporate profitability
Margin • The basic profitability measure • Calculation - (Selling Price per unit - Cost per Unit) Selling Price per Unit • Determining profitability per unit provides the company key information to improve its marketing program • Determining sales is fairly straightforward, but what about costs?
Fixed vs. Variable Costs Costs should be divided into two types for marketing analysis: • Variable - Those costs that increase with each unit produced/sold • Fixed - Those costs incurred independent of the level of production/sales
Fixed vs. Variable Costs • Variable • Cost of goods • Sales Commissions (as a percent of sales) • Transportation • Discounts • Warranty costs • Fixed • Utilities • Real estate payments • Selling, general and administrative expenses (SG&A)?
Fixed vs. Variable Costs -TIME • Which costs are fixed and which are variable also depends on the time frame. • The longer the time frame, the more costs are variable and the fewer are fixed • For example: • Over the next week, labor costs (without overtime) are fixed • Over the next five years, however, the labor force can be increased or reduced to accommodate needs; i.e., variable
Sunk Costs • Sunk costs, money which has already been spent, are frequently misunderstood • They are sometimes viewed as an investment on which some level of return must be realized • “Sunk costs are sunk” — they cannot be avoided or recovered • Sunk costs are irrelevant for marketing decisions
Opportunity Costs • One important cost that is often overlooked is opportunity cost • That is, what is the value of opportunities the company cannot take advantage of because it chooses to devote resources to a different alternative? • Note that opportunity costs may be either variable or fixed
Opportunity Costs EXAMPLE • Facilities and equipment • Investing $1,000,000 in new facilities is not without cost — the opportunity cost is the return that could have been generated by investing the money otherwise • At 8% return, the annual opportunity cost of $1,000,000 is $80,000
Fixed vs. Variable CostsWHY ARE THEY IMPORTANT? • For marketing decisions, it is important to distinguish between: • Costs that : • 1) can be avoided by reducing production/sales • 2) are incurred by increasing production and • Costs which are not affected by production or sales