44222: Information Systems Development

1. 44222: Information Systems Development Introduction to Module Ian Perry Room: C49 Extension: 7287 E-mail: I.P.Perry@hull.ac.uk http://itsy.co.uk/ac/0506/Sem1/44222_ISD/

2. Why this Module? • Business organisations do not operate in a stable environment, hence successful Information Systems Development must be considered an ongoing process. • This module: • builds on the skills and understanding developed initially by the Year 2 (i.e. Level 5) modules "Information Systems" and "Database Design & Implementation". • explores the trials and tribulations of taking part in the Systems Development Life Cycle.

3. Learning Outcomes? • By the end of the module you will be able to: • Understand the need for continuous information systems development, in the context of the systems development life cycle. • Apply an appropriate information systems development method. • Understand the value of team approach to information systems development. • Analyse a business situation in order to identify information & functional requirements. • Develop & document a prototype for a computer-based information system that promises to deliver specific information & functional requirements.

4. Assessment Method • This module will be assessed; • by two assignments, • in which small teams of students (i.e. 3 or 4), • will be required to analyseabusiness situation, based uponacase study scenario, • in order to documentaprototypefor a computer-based information system, • that promises to ‘solve’ specific problemsfor the organisationas described by the case study.

5. Assignments • Assignment 1 (40% of Module Marks) • Title = Problem Statement • Deadline = 28 October 2005 • Assignment 2 (60% of Module Marks) • Title = Prototype Documentation • Deadline = 09 December 2005

6. Teams • Each Team will consist of 3 or 4 students, i.e.: • There will be NO teams of 1, 2, 5, 6, etc. • Each Member of a Team: • MUST sign a Learning Contract – agreeing to work with that team. • MUST complete a Peer Group Marking Form for each Assignment – assessing the contribution of all of the other members of their team. • We will sort out the teams at the beginning of the Workshop sessions next week, so: • DON’T forget to arrive on time!

7. Peer Group Marking • Your “Individual Mark” for each Assignment will be affected by Peer Group Marking. • Individual Marks for each Assignment will be calculated like this: Individual Mark = (Team Mark * 75%) + (Averaged Peer Mark * 25%) • You MUST achieve an Averaged Peer Mark of >=35 in order to Pass each Assignment. • If you DO NOT achieve >= 35, then your Individual Mark for the Assignment will be your Averaged Peer Group Mark.

8. The HCHE Case Study • High Class Home Electrical (HCHE), the organisation for whom you now work, is described by an on-line Case Study, at the following Web-address: http://itsy.co.uk/ac/hche/ • You will begin to explore this Case Study in the first Workshop Session, but for now I will ‘set the scene’ for you.

9. HCHE - History • Established in the mid 1950's. • Successful electrical wholesale business throughout the 60's and 70's. • Moved to a computer related inventory in mid 80's. • Began experiencing severe business problems in the mid to late 90's. • Called in 'giddens, stanworth + hope' (gs+h), a firm of management consultants, in 2003.

10. HCHE – gs+h & You • gs+h produce an annual review of HCHE, which; • looks back on the previous year, • highlights problems, • suggests possible action to combat problems. • You are Management Trainees who have recently joined HCHE and have been assigned to assist the General Manager: • By identifying, and suggesting ways of ‘solving’, the problems highlighted by the latest gs+h review (i.e. the 2004/05 review).

11. HCHE – is Complex • The Case Study is intentionally complex, and often seems contradictory. • Read it ALL very carefully; and try to work out what IS, and what IS NOT important. • Make sure that you always remain focused on the task at hand, i.e.: • To aid the management decision-making of the ‘Main Business’ of the HCHE organisation, by the development of a ‘viable’ Information System, based solely upon data maintained by the Current Operational Systems.

12. HCHE - Example Outputs • The Information System you devise MUST make use of data maintained by the Current Operational Systems of the ‘Main Business’ of HCHE. • You haven’t got direct access to these operational systems, but: • you will ‘know’ the structure of the data files that are maintained by the operational systems (by reading the Case Study carefully). • and can look at example outputs from some of the operational systems.

13. HCHE - Interviews • You will be given 2 opportunities to interview some of the HCHE case study characters. • Make sure you make the most of these opportunities: • have your questions prepared in advance, don't just 'wing-it' on the day. • the Managers are very busy, so each interview will last 15 minutes MAXIMUM. • this is your best opportunity to clear up any confusion you might have with the case study.

14. Lectures/Workshops/Assignments • Introduction to Module / Explore Case – Individual • Dynamic Systems Development Method / Explore Case – Team • Prototyping & Problem Statement / Prepare for Interview 1 • Operational & Information Systems / Conduct Interview 1 • Review & Ass 1 Requirements / No Workshop Session • Assignment 1 Deadline (28 October 2005) • Prototyping a Solution / Choose a Prototyping Application • Documenting a Solution / Build a Prototype Solution • No Lecture / Prepare for Interview 2 • Review & Ass 2 Requirements / Conduct Interview 2 • No Lecture / Assignment Support • Assignment 2 Deadline (09 December 2005)

15. ISD Reading List • Avison D E & Fitzgerald G, 2003 [3rd Ed.], Information Systems Development: Methodologies, Techniques and Tools, McGraw-Hill. ISBN: 0077096266, KDL: 004.21 AVI • Benyon-Davies P, 2002, Information Systems: An Introduction to Informatics in Organisations, Palgrave. ISBN: 0333963903, KDL: 658.4038011 BEN  • Bocij, Chaffey, et al, 2003, Business Information Systems: Technology, Development and Management for the E-business, Pearson Education. ISBN: 027365540x, KDL: 658.40380285 BOC  • Cleary T, 1998, Business Information Technology. Financial Times/Pitman Publishing. ISBN: 0273634100, KDL: 658.4038 CLE • Cobham & Curtis, 2005 [5th Ed.], Business information Systems: Analysis, Design, and Practice, Financial Times/Prentice Hall. ISBN: 0273687921, KDL: 658.4038011 CUR 

16. ISD Reading List • Gordon & Gordon, 2004, Information Systems: A Management Approach, Wiley. ISBN: 0471455490, KDL: 658.4038011 GOR • Harry M, 2001, Business Information: A Systems Approach, Pearson Education Limited. ISBN: 0273646702, KDL: 658.4038011 HAR • McManus & Wood-Harper, 2002, Information Systems Project Management: Methods, Tools & Techniques. Financial Times Prentice Hall. ISBN: 0273646990, KDL: 658.4038 MCM  • Martin E W, 2005, Managing Information Technology, 5th ed., Prentice Hall. ISBN: 0131293710, KDL: 658.4038 MAR • Maylor H, 2003 [3rd Ed.], Project Management, Financial Times Pitman Publishing. ISBN: 0273655418, KDL: 658.404 MAY  • Whiteley D, 2004, Introduction to Information Systems: Organisations, Applications, Technology, and Design, Palgrave Macmillan. ISBN: 0333997662, KDL: 658.4038011 WHI

17. Workshops? • The ISD Workshop Sessions will take place; • from 9:15 to 11:05 • on Wednesdays • in IT4 • Try NOT to miss any of these sessions • I will be taking a register! • Please check that I have your Student ID & Name on my list for the ISD Module.

18. Dynamic Web-site Development • The DWSD Module will begin with a WORKSHOP session THIS WEEK, i.e.; • 11:15 to 1:05, on Friday, in IT4. • The first LECTURE for DWSD will be NEXT WEEK: • 9:15 to 10:05, on Friday, in CG1.