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CAREER OPPORTUNITIES. 7.01 Summarize career opportunities in the travel, tourism, and recreation industry. Current status of the industry…. Fastest growing industry in the US $537.2 billion indirect travel expenditures 3 rd largest retail sales industry 18 million travel-generated jobs
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CAREER OPPORTUNITIES 7.01 Summarize career opportunities in the travel, tourism, and recreation industry.
Current status of the industry… • Fastest growing industry in the US • $537.2 billion indirect travel expenditures • 3rd largest retail sales industry • 18 million travel-generated jobs • $157 billion travel-generated payroll • One out of seven civilian workers directly or indirectly employed in travel and tourism • 1st, 2nd, or 3rd largest employer for 28 states • Spending by resident travelers and international travelers in the US averaged $1.5 billion a day, $61 million an hour, $1 million a minute, and $17 thousand a second • Second largest industry in NC
Lodging industry careers… • 100,000 managers needed by 2010 • 223 job titles, such as • Guest services • Group sales manager • Convention services coordinator • Executive housekeeper • Front office manager
Cruiseindustrycareers… • Increased by 1,200% from 1970-2000 • Generated over 275,000 jobs in 2002 • Sales representative • Revenue management analyst • Fleet health and safety supervisor • Social director and staff • Casino operations manager • Entertainment troupe member
Other water travel careers… • Ferry boat operation • Barge trips on the major rivers of Europe • Riverboat companies • Sightseeing boat companies • Private yachts specializing in short dining/entertainment trips • Yacht companies offering cruises
Car rental industry careers… • Employ 250,000 and generate $25 billion • Customer service manager • Director of marketing/sales • Distribution manager • Director of global sales • Rental agent
Motor coach industry careers… • Driver • Dispatcher • Scheduler • Advertising executive • Tour planner • Customer service agent
Passenger railroad industry careers… • Employ 25,000 people • Salaries very competitive with the travel industry in general • Onboard service personnel • Station personnel • Reservations and information agent • City and station ticket agent • Engineers • Careers with privately operated scenic railroads
Air transportation industry careers… • Currently in transition due to economic conditions and effect of 9/11/01 attacks • Customer service agent • Partnership marketing manager • Training manager • Reservations agent/ticket agent • Fleet service employee • District sales manager
Travel agency careers… • Experiencing competition from the use of Internet technology • Webmaster • Frontline agent • Group specialist • Cruise specialist • Document control specialist • Data specialist
Recreation industry careers… • Four business categories • Entertainment • Attractions • Spectator sports • Sports • Represents over $400 billion in annual expenditures • Career opportunities are found in such recreation-related destinations as parks, museums, zoos, theme parks, stadiums, casinos, and resorts.
Careers in theme parks and attractions… • Incentive sales • Corporate sales • Entertainment technician supervisor • Manager of admissions and guest relations • Safety and security manager
Convention and meeting planning careers… • Involve every aspect of planning from selection of a theme/objective to post-meeting evaluation • Planning done for companies, trade groups, government agencies, associations, educational and religious organizations • Industry generates $100 billion in spending
Food service industry careers… • Food and beverage director • Catering manager • Waitpersons • Chef • Marketing and sales director • Restaurant host/hostess
Convention and visitor bureau careers… • Opportunities in destination promotion • May be part of local government • Convention sales manager • Advertising manager • Group tour specialist • Group travel coordinator
E-travel careers… • Technology has revolutionized the way the travel industry does business. • Web designer • Web programmer • Director of online business development • Customer service agent
Entrepreneurship The travel, tourism, and recreation marketing industry offers many opportunities for entrepreneurs to start-up and operate successful businesses.
Myths related to working in the industry • Working in the industry ensures free travel anywhere in the world. • Jobs in the industry pay only minimum wage. • The only jobs require shift work and provide only part-time employment. • All jobs require working face-to-face with the public.
Myths related to working in the industry (cont.) • Travel, tourism, and recreation marketing provides only temporary jobs for students until they can find employment related to a career. • No post-secondary education or training is required. • A post-secondary education will ensure a management level position. • Jobs in this industry are limited to hotels, airlines, and travel agencies. • This industry is not affected by changes and advances in technology.
Advantages to working in the industry • Variety of experiences • Being of service to people • Working with co-workers • Potential for advancement • Opportunities these careers offer • Opportunity to interact with and learn from people from all over the world • Easy access to entry-level positions • Many different areas of training • Income supplemented by tips and bonuses • Opportunities to be creative