Llana Metcalf

2. Llana Metcalf Product Marketing Manager VERITAS Software

3. VERITAS NETBACKUP PROFESSIONAL 3.6 (Launch Date 8.4.03)

4. AGENDA • NetBackup Professional Overview • Why is NetBackup Professional Valuable? • Basic Configuration & Platform Support • What to Look for in a Solution • Case Study • Summary • Q&A

5. NETBACKUP PROFESSIONAL OVERVIEW

6. WHY ARE WE HERE TODAY? • 60% of Individual Data within an Organization Resides with the End-User • Only 18% of End-User Data is Protected* • Companies are moving to a new school of thought – “Think Outside the Data Center” • Complete Data Protection from Desktop-to-Datacenter is what companies are looking for *VERITAS Disaster Recovery Survey 2002.

7. COMPLETE DATA PROTECTION STEP 2: Backup all servers including the NetBackup Professional Server using NetBackup or Backup Exec STEP 1: Backup Desktops and Laptops to NetBackup Professional Server

8. THE VALUE IS IN THE PROTECTION

9. Viruses Theft/Lost Equipment Hardware Failure User Error WHY NETBACKUP PROFESSIONAL? Necessary Protection from the Elements - Data is mobile “Including such costs as lost data, productivity and opportunity, the firm believes the complete per-incident cost is closer to $75,000 or $1 million.” (TruSecure 2003) 4,116,000 laptops and desktops were destroyed or stolen in 2002 (Safeware Insurance Co.) Enterprises replace 100% of their installed notebook base every 3 years on average Less than 4% of users perform regular backups (Ernst&Young)

10. No Backup Solution Network Share Tape/Zip Drive OnlineSolutions WHY NETBACKUP PROFESSIONAL • Support Costs • Users can recover their own files • Quick full system restores • No need for additional staff to manage and implement • Replacement/Downtime Costs • Cost of replacing or rebuilding lost data • Computer Security Institute reports cost of hard drive failure at $89,000/incidentSource - 2002 Computer Security Institute/FBI Computer Crime & Security Survey • User downtime • Lost opportunity cost (market share, stock price, revenue) • Other Backup Methods • Cost Savings compared can be millions (Based on VERITAS Study of ROI)

11. BASIC CONFIGURATION & PLATFORM SUPPORT

12. NBUP Server NBUP Console NBUP CD Install Install Client Installation Package Laptops Desktops BASIC CONFIGURATION FOR NBUP

13. SUPPORTED PLATFORMS NBUP Console NBUP Server NBUP Clients • Windows 2003 Server (NBUP 3.6+) • Windows 2000 Server • Windows 2000 Advanced Server • Windows NT, Service Pack 6+ • Windows XP • Windows 2000 • Windows NT, Service Pack 6+ • Windows XP • Windows ME • Windows 2000 • Windows NT 4 Workstation, Service Pack 6+ • Windows 98

14. WHAT TO LOOK FOR IN A BACKUP SOLUTION

15. WHAT TO LOOK FOR IN A SOLUTION • 7 Key Areas • Administrative Control • Standard Tools • Single Instance Store • Delta File Technology • Simple and Complete Disaster Recovery Ability • Ease of Use for End User • Technical Support

16. ADMINISTRATIVE CONTROL • Management through “Profiling” • Deploy and Manage all users easily • Logically groups users based on backup needs • Determine storage and scheduling • Simple full system restore for Disaster Recovery • Create bootable CDs bring back OS, Apps and Data • Central Management Console • Manage all servers from a single windows or web console

17. ADMINISTRATIVE CONTROL • Comprehensive Reporting Capabilities • Monitor and manage backup activity • Flexible Architecture • Start small and grow • Control of Storage Growth and Bandwidth usage through Technologies

18. STANDARD TOOLS • Data Migration with VERITAS NetBackup Storage Migrator • Allows data to be stored off-line – still client-recoverable • Account-based Authentication • Authentication for mixed, non-NT, no security environments • Command-line Interface • Allows admin to create automation scripts and query the database • Selective File, Drive Restore • Allows single files or drives to be restored on the disaster recovery CD

19. STANDARD TOOLS • Alternate Dial-up Profile • Customizes parameters when using low speed connections • WinXP / Win2K Change Journal • Improves client backup performance by identifying changed data in the change journal • Up to Crypto-API Encryption on data streams • Variable L-ZS Compression

20. ADMINISTRATOR’S CONSOLE

21. REPORTING

22. Step # 1 The NBUP client software performs a local “inventory” of the hard disk. Step # 4 The NBUP server then sends the “compare” results to the NBUP client. The client marks all common files as logically retained and does not transfer them. Step # 3 The NBUP server compares the new inventory against its current inventory and identifies all common files and unique or needed files. Step # 5 The NBUP client then identifies which files are not already saved on the server and transfers each “unique” file only. SINGLE INSTANCE STORE 1324RF54 MYFILE.XLS…….….. 1324RF54 DOC1.DOC……..…... 63G52234 EXCEL.EXE...…….… 45RF6212 EXCEL.DRV..……….. 677H45R1 WORD.EXE….……. ..456FG347 PROGRAM.COM.…..45GZ1267 COMMON.XLS………78LK1233 63G52234      78LK1233 CLIENT FILES 1324RF54 63G52234 45RF6212 677H45R1 456FG347 45GZ1267 78LK1233 SERVERFILES 61GHF409 45RF6212 677H45R1 JH894DF6 456FG347 72DNQ89 KL123ZA 45GZ1267 Step # 2 The NBUP client inventory results are sent to the NBUP server for processing. 1324RF54 63G52234 78LK1233 1324RF54 63G52234 78LK1233

23. Page # 1 Page # 2 Page # 3 Page # 4 Page # 5 Page # 6 Page # 1 Page # 2 Page # 3 Page # 4 Page # 5 Page # 6 Page # 1 Page # 2 Page # 3 Page # 4 Page # 5 Page # 6 Page # 1 Page # 2 Page # 4 Page # 5 Page # 3 Page # 3 Page # 6 DELTA FILE TECHNOLOGY After the first backup a baseline file is created. After each new change or delta is added a new baseline is created. If there is a need to go back to a point-in-time a previous version is created by reversing the changes or deltas. Day 1 - The entire file is backed up to the server. Page # 3 Page # 6 Day 2 – A change is made to Page #3, only that change is backed up. Day 3 – A change is made to page #6, only that change is backed up. Day 1 Page # 3 Day 2 Page # 6 Day 3

24. ACCORDING TO GARTNER “Two out of five enterprises that experience a disaster go out of business within five years. Business continuity plans and disaster recovery services ensure continuing viability. ” • Gartner, Disaster Recovery Plans and Systems Are Essential, by Roberta Witty, Donna Scott, 12 September 2001

25. DISASTER RECOVERY • Disaster Recovery must include complete protection of all corporate data • Financials • Presentations • Documented Processes • Invoices, Purchase Orders • Full System Restore • Create a full set of “bootable” CDs • Load onto a new PC • Running again in only a few hours • Key to recovery for Client and Site Recovery

26. EASE OF USE FOR END-USER • Automatic, Non-Intrusive Backup • Users continue to work during backups • Users can retrieve their own files • Through common Windows Explorer interface • Intuitive recoveries since users are familiar with tool • Single-Click Backup • Backup one file or a group of files after scheduled backup • Alternative Dial-Up Profile • Low-speed connection handling, change profiles to receive different backup parameters • Open File Backup • Allows files to be backed up while open

27. USER CONSOLE AND PROFILE SET-UP

28. VERITAS TECHNICAL SERVICES • Seasoned Professionals • Trained on multiple platforms • Windows, Solaris, Netware • Microsoft Certified Engineers (MCE) • Provide support for any stage of the sale: Evaluation to Maintenance • Follow the sun • 24x7 support available

29. CASE STUDY

30. Head Office 2,000 Users 100 Remote Offices 4,000 Users - Scattered INSURANCE COMPANY IN CANADA Server Configuration IBM Netfinity 7600 Dual Zion Processing 2 GB of RAM 1 TB of Storage

31. SUMMARY • Protect and Secure Valuable Intellectual Property • 40% may reside on server, how is the other 60% being protected? • Do More with Less • User restore own files • Management is simple and centralized • No additional staff • Cost Savings • Protection from Support and Replacement Costs • Predict and manage storage with: • Single Instance Store • Delta File Technology • NetBackup Storage Migrator

32. & QUESTIONS ANSWERS