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Anabela Delgado Carlota Amorim Statistics Portugal - Census Unit

Anabela Delgado Carlota Amorim Statistics Portugal - Census Unit. E-CENSUS : A new data collection system for the 2011 Census in Portugal. «. «. Simply2010 Ghent 2-3 December 2010.

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Anabela Delgado Carlota Amorim Statistics Portugal - Census Unit

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  1. Anabela Delgado Carlota Amorim Statistics Portugal - Census Unit E-CENSUS: A new data collection system for the 2011 Census in Portugal « « Simply2010 Ghent 2-3 December 2010

  2. Portugal has been adopting policies that foster internet use as a preferential platform for the relationship of the public administration with citizens and enterprises. In 2009 over 3.7 million (around 80%) electronic tax returns of natural persons were submitted. To prepare the 2011 Census there is a clear concern as to modernising collection methods and processes, reaping the benefits of the use of information and communication technologies, of which the possibility of answering the 2011Census online poses the main challenge. E-census: Background

  3. E-CENSUS Strategy Placing people first!

  4. E-CENSUS Strategy Easy, secure and beneficial • Online form • Online validation rules • Authentication and security • Notification of enumerators • Helpline «

  5. Online form • User friendliness • Simple and clean screens •  Limited number of questions by screen • Tick-box and listbox •  Questions’ instructions through a window system • Web navigation similarities with other websites • Similarities with paper questionnaire

  6. Online form • Reduce complexity by limiting functionalities to the absolute necessary Back Forward Next screen Previous screen Save Send Save and return later

  7. Compromise between easy completion and data quality Validation rules were kept to a minimum Messages appearing during form completion are posted at the top of the page, but never identifying cases requiring users to move to other screens Typesofvalidationrules Compulsory responses Absenceofmultiple responses Navigationandskiprules Cross-validationrulesbasedonthevariable age Online validation rules

  8. Autentication and security www.censos2011.ine.pt Access to the public area 1. ID Code + PIN Acess to the private area 2. Dwelling’s geographic code 3. Fill in the form

  9. E-Census: Fill in the form

  10. SMS allows to control online responses Enumerators are notified by SMS daily SMS identifies dwelling’s geographical identification code Notification of enumeratorsSMS

  11. Helpline • Free telephone answering service every day from 9 am to 8 pm • Personalized help • Visualization of the online questionnaire simultaneously • Automatic solving and forwarding system via e-mail (BackOffice)

  12. Statistics Portugal conducted three survey tests in 2008, 2009 and 2010 with a population sample of around 7,000, 17,000 and 45,000 dwellings respectively. The population had two modes of response options available: The traditional oneby filling in the paper questionnaire themselves, with subsequent collection and checking by enumerators; The online form(E-Census) with recourse to a secure authentication system. Upon distribution of the questionnaires, the enumerator would also leave a closed envelope containing the access codes to the online E-Census Tests

  13. Three stages for data collection Census day 4ª 1ª 2ª 3ª 5ª 3 weeks for online data collection 2 weeks for door-to-door distribution 4 weeks for paper collection Impact on Fieldwork Organisation and Management

  14. E-Census: Data collection system Helpline SMS

  15. Results

  16. Results Online response by day Online response by hour

  17. 42 minutes was the average time spent to complete the online form 83% of the households filled it in in a single session and the remaining did so in more than one session, by saving it and returning on a later stage Less than 1% of users have abandoned the session after concluding the authentication process, which is a rather positive result. Results

  18. 97,0 98,3 95,0 95,9 1,7 1,1 1,9 0,7 Security Easy to answer Pleasant Use the internet in the 2011 Census NO Yes Opinion Survey

  19. Positive results confirm the strategy followed easy, secure and beneficial Over 98% of respondents intend to answer 2011 Census online Data collected online are of higher quality than those of paper questionnaires 2011 Census online have a great potential, especially among the younger population with a higher educational level Advertising campaign will be of crucial importance to motivate people to answer online Conclusions

  20. Thank you for your attention! anabela.delgado@ine.pt mcarlota.amorim@ine.pt

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