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Inlet Isles Marketing Project. Presented by: Mandi Madoche Caitlin Towle Jesse Sharp. Inlet Isles Medical Center. Average patient is 72 years old and Jewish by ethnicity Occupancy rate is approximately 75% Rate can drop to 50% during summer Rate can exceed 100% during heart of winter.
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Inlet Isles Marketing Project Presented by: Mandi Madoche Caitlin Towle Jesse Sharp
Inlet Isles Medical Center • Average patient is 72 years old and Jewish by ethnicity • Occupancy rate is approximately 75% • Rate can drop to 50% during summer • Rate can exceed 100% during heart of winter Medicare reimbursement tends to favor younger patients
Jewish population in Miami Beach • In the 1970’s, 80% of the population was Jewish. • In 1982, 62% of the population was Jewish. Approximately 60,000 people. • In 2004, only 19% of the population was Jewish, Approximately 16,500 people.
Demographics of North Miami Beach Florida Median Age is 34.5
We need to change the image that Inlet Isles is a “Jewish Hospital” How can we accomplish this?
Community Outreach • Health Education Seminars • Farmers Market
Health Education Seminars & Farmers Market • The community outreach events will be used as a means to promote the hospital to more diverse groups. • Each event will change the image of the hospital from a primarily Jewish hospital to a health organization that meets the needs of everybody in the community. • Each event will also serve as an opportunity to advertise services offered by the hospital & will increase name recognition for the hospital within the community. • Community outreach events can be advertised at no charge on local radio stations.
Health Education Seminars • Every 1st & 3rd Tuesday of every month held in the first floor conference room from 6 p.m. to 8 p.m. • Each seminar will cover nutritional topics directed toward the diverse demographics within our city. • A part-time dietician will be hired to conduct these seminars. She will be paid $150 per session.
Farmers Market • Every 2nd & 4th Saturday of every month from 8 a.m. to 1 p.m. on the lawn off of the east wing. • Vendors will be charged $20 per table per event. Vendors will range from local farmers, artisans, etc. • Hospital volunteers will be utilized to oversee the farmers market.
Community health • When people are looking for a quick, easy meal to grab on the go, fast food is the common solution. • Over 25% of Americans consume fast food every day. • Fast food often has more fat, calories, sugar and sodium, and is lacking in essential vitamins & minerals.
A Convenient, Healthy Alternative: Meals To Go • Offering quick nutritious dinners for busy people. • Located in the unused storage room with one entrance from the cafeteria and one entrance from outside. • Open Monday through Friday from 3 p.m. to 9 p.m. • Two new part-time employees will be hired on at $8.00 an hour. • Individual meals will be priced at $8.50 and a family sized meal, that feeds four, will be priced at $28.00 • Employees will receive a discounted rate of $7.50 for the single serving and $25.00 for the family size.
Meals To Go • The single serving will consist of a main entrée, two sides and a fountain drink. Dessert will be offered but at an additional price. • The family serving will just be bigger portions of the main and two sides. It will come with a 2 liter of your choice and a dessert will be offered as well at an additional price. • Dinners will also be offered for special or restricted diets
Another Healthy Choice: Smoothies • We will acquire a mobile smoothie cart in place of the rented frozen yogurt machine. • It will be located right outside the cafeteria between the two entrances and open 7 days a week from 7 a.m. to 12 a.m. • Two new employees will be hired at a $8.00 an hour.
Smoothies • There will be three different sizes available: Small 10 oz for $4.50, Medium 20 oz for $6.00, and a Large 30 oz for $7.50 • The smoothies will include a variety of fresh fruit and will have options available for special or restricted diets
The Marketing Mix • Price: Reasonably priced meals with discounts given for hospital employees • Product: Appetizing, nutritious meals • Promotion: Convenient, healthy meals for busy individuals and families • Placement: Community surrounding the hospital and the hospital employees
Internal Advertising • Employee email • Website • Flyers around the hospital • Bulletin boards • Daycare center • Free samples within the hospital
External Advertising • Distributing coupons to local businesses • Website • Facebook • Craigslist • Community Outreach: Health Education Seminars and Farmer’s Market • Ads in the weekly event section of the newspaper • Local community calendars