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Experience Factory Pilot Workshop, QA Barry Boehm, USC

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Experience Factory Pilot Workshop, QA Barry Boehm, USC

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    1. DoD Software Intensive Systems Day STC, May 1, 2004 (boehm@sunset.usc.edu) (http://sunset.usc.edu) Experience Factory Pilot Workshop, Q&A Barry Boehm, USC/CeBASE

    2. ©USC-CSE 2 Outline Experience Factory and CeBASE Overview Example Experience Factory Approach Example Experience Factory Guidelines DoD Experience Factory Pilot Program Questions & Answers

    3. ©USC-CSE 3 Experience Factory Overview Organized approach for strategic process improvement At organization, portfolio, and project levels Gets you to CMMI Levels 4 and 5 Involves goal negotiation, feedback control Goal-Model-Question-Metric paradigm Organized Experience Base Originated with UMD/NASA/CSC Software Engineering Lab Versions successfully applied at TRW, USC Major improvements in productivity, quality, cycle time, and predictability

    4. ©USC-CSE 4 Org. Improvement Goals Goal-related questions, metrics Org. Improvement Strategies Goal achievement models

    5. ©USC-CSE 5 Initiative Plans Initiative-related questions, metrics Initiative Monitoring and Control Experience-Base Analysis Experience Factory Framework - II

    6. ©USC-CSE 6 Initiative Plans Initiative-related questions, metrics Initiative Monitoring and Control Experience-Base Analysis Experience Factory Framework - III

    7. ©USC-CSE 7

    8. ©USC-CSE 8

    9. ©USC-CSE 9 Outline Experience Factory and CeBASE Overview Example Experience Factory Approach Example Experience Factory Guidelines DoD Experience Factory Pilot Program Questions & Answers

    10. ©USC-CSE 10 Example Experience Factory Approach: Goal-Model-Question-Metric and Shared Vision 1. Proposed Goal: Reduce Software defect rates, delivered defect density 2.

    11. ©USC-CSE 11 Example Experience Factory Approach: Goal-Model-Question-Metric and Shared Vision 2. Relate to system goal shortfalls: ask why initiative is needed Too much downtime on operations critical path Too many defects in operational plans Too many new-release operational problems 3. Formulate system-level goal: Decrease software-defect-related losses in operational effectiveness With high-leverage problem areas above as specific subgoals 4.

    12. ©USC-CSE 12 EF Approach: GMQM and Shared Vision 4. Perform system problem-area root cause analysis: ask why problems are happening via models Example: Downtime on critical path

    13. ©USC-CSE 13 EF Approach: GMQM and Shared Vision 4. Perform system problem-area root cause analysis 5. Identify candidate improvement initiatives Use Opportunity Trees to sort out options 6. Develop Results Chains for improvement initiatives Identify Success-critical stakeholders 7. Develop stakeholder win-win Shared Vision package Top- level goals, models, questions, metrics 8. Develop, execute, monitor, control Initiative Plans

    14. ©USC-CSE 14 DMR/BRA Results Chain

    15. ©USC-CSE 15 EasyWinWin Activities This slide gives an overview about the EasyWinWin activities and shows which thinkLets/tools are adopted in the approachThis slide gives an overview about the EasyWinWin activities and shows which thinkLets/tools are adopted in the approach

    16. ©USC-CSE 16 Converge on Win Conditions

    17. ©USC-CSE 17 MBASE Shared Vision Package -Section 2 of Operational Description 2. Shared Vision 2.1 System Capability Description 2.1.1 Benefits Realized 2.1.2 Results Chain 2.2 Key Stakeholders Roles, responsibilities, contributions to Results Chain 2.3 System Boundary and Environment Context Diagram 2.4 Major Project Constraints Add for Scaling Up 2.5 Top-level business case 2.6 Inception phase plan, resources required 2.7 Initial Spiral objectives, constraints, alternatives, risks

    18. ©USC-CSE 18 Software/System Improvement: Tinker AFB

    19. ©USC-CSE 19 Improved Cycle Time (Supplier Component) B-1 TPS Maintenance, Tinker AFB

    20. ©USC-CSE 20 Software/System Balanced Scorecard: AIS

    21. ©USC-CSE 21 Early Defect Removal Results:AIS

    22. ©USC-CSE 22 Conclusions So Far System-level Experience Factory provides key to tremendous system productivity, quality, and cycle time gains Relative to software-only initiatives Enables transition from SW CMM to CMMI Some early related examples: Tinker AFB, AIS CeBASE EF methods and tools facilitate SW CMM to CMMI transition and rapid benefits realizaiton Specific examples next

    23. ©USC-CSE 23 Outline Experience Factory and CeBASE Overview Example Experience Factory Approach Example Experience Factory Guidelines DoD Experience Factory Pilot Program Questions & Answers

    24. ©USC-CSE 24 Example Experience Factory Guidelines Opportunity Trees Software Dependability Rapid Application Development Software Productivity Overall CeBASE Method Framework

    25. ©USC-CSE 25

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    31. ©USC-CSE 31

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    33. ©USC-CSE 33

    34. ©USC-CSE 34

    35. ©USC-CSE 35

    36. ©USC-CSE 36

    37. ©USC-CSE 37

    38. ©USC-CSE 38

    39. ©USC-CSE 39

    40. ©USC-CSE 40

    41. ©USC-CSE 41

    42. ©USC-CSE 42

    43. ©USC-CSE 43

    44. ©USC-CSE 44 Example Experience Factory Guidelines Opportunity Trees Software Dependability Rapid Application Development Software Productivity Overall CeBASE Method Framework

    45. ©USC-CSE 45

    46. ©USC-CSE 46

    47. ©USC-CSE 47

    48. ©USC-CSE 48 MBASE Electronic Process Guide (1)

    49. ©USC-CSE 49

    50. ©USC-CSE 50 CeBASE Method Coverage of CMMI - I Process Management Organizational Process Focus: 100+ Organizational Process Definition: 100+ Organizational Training: 100- Organizational Process Performance: 100- Organizational Innovation and Deployment: 100+ Project Management Project Planning: 100 Project Monitoring and Control: 100+ Supplier Agreement Management: 50- Integrated Project Management: 100- Risk Management: 100 Integrated Teaming: 100 Quantitative Project Management: 70-

    51. ©USC-CSE 51 CeBASE Method Coverage of CMMI - II Engineering Requirements Management: 100 Requirements Development: 100 Technical Solution: 60+ Product Integration: 70+ Verification: 70- Validation: 80+ Support Configuration Management: 70- Process and Product Quality Assurance: 70- Measurement and Analysis: 100- Decision Analysis and Resolution: 100- Organizational Environment for Integration: 80- Causal Analysis and Resolution: 100

    52. ©USC-CSE 52

    53. ©USC-CSE 53

    54. ©USC-CSE 54 Application to DoD Software Intensive Systems FY2001 Identify early adopters for pilot application Tailor Experience Factory, GMQM, CeBASE Method to early adopters’ context FY2002-3 Operate pilot, train organization in self-application Expand to increasingly wider usage, self-sustaining operation

    55. ©USC-CSE 55 Conclusion System-level Experience Factory provides key to tremendous system productivity, quality, and cycle tim gains Relative to software-only initiatives Enables transition from SW CMM to CMMI Some early related examples: Tinker AFB, AIS CeBASE EF methods and tools facilitate SW CMM to CMMI transition and rapid benefits realization Goal-Model-Question-Metric paradigm Opportunity Trees and their components MBASE, Results Chains, and Win-Win Spiral Model Win Win Groupware, Rational tools, COCOMO II Suite Current opportunity to become pilot early adopter

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