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2012 National Patient Safety Goals. 2012 National Patient Safety Goals – set forth by The Joint Commission. Identity patients correctly Use at least two ways to identify patients – at PSMH, it is the patient’s name and date of birth
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2012 National Patient Safety Goals – set forth by The Joint Commission • Identity patients correctly • Use at least two ways to identify patients – at PSMH, it is the patient’s name and date of birth • This is done to make sure that each patient gets the medicine and treatment meant for them • Improve staff communication • Ensure rapid communication of important test results to the appropriate caregiver for action – critical values • When patient moves from one level of care to the other, provide communication • Use a standardized approach to ‘hand off’ communications, including an opportunity to ask and respond to questions • Hall Pass; GPP; ED communication tool; Family Birthing Center communication tool
Hand-off Communication ProcessNurse to Nurse Nurse to Physician • I – introduce yourself • S - situation • B - background • A - assessment • R - recommendations • Q - questions
National Patient Safety Goals • Use medications safely • List of look-alike, sound-alike(LASA) medications – review and update annually • Label all medicines that are not already labeled – i.e., medicines in syringes, cups, and basins • Patients receiving anticoagulation medicines (heparin, warfarin, Lovenox) must have appropriate ongoing monitoring • Order sets should be used • Record and pass along correct information about patient’s medicines • Prevent infection • Use safe hand hygiene principles – wash hands often and/or use alcohol-based hand gels • Use proven guidelines to prevent infections that are difficult to treat – i.e., bloodstream infections • Multi-drug resistant organism infections • Central line associated blood stream infection • Use safe practices to prevent surgical site infections • Use proven guidelines to prevent infections from urinary tract caused by catheters
National Patient Safety Goals • Prevent patients from falling • Assess every patient for risk of falling – i.e., is the patient receiving medications that would put him/her at risk to fall – dizziness, weakness, sleepiness? Take action to prevent falls. • All patients who are at risk for falling should have an ORANGE armband on and an “Orange Eye Watch” card inside/outside room • Encourgage patients’ active involvement in their own care as a patient safety strategy • Define and communicate the means for patients and their families to report concerns about safety and encourage them to do so • Help Us, Help You
National Patient Safety Goals • Identify patient safety risks • Conduct assessments upon entry into the organization, to identify patients at risk for suicide • Prevent errors in surgery – Universal Protocol • Pre-verification process before surgery begins • Surgeon or proceduralist marks the part/site of the body where the surgery will be done – patient must be involved in the process. Process will occur whether in the Operating Room or at the bedside. • Time out is performed immediately prior to the start of surgery or procedure