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7 Habits of Highly Effective People. Franklin covey. Interdependence. 7. Seek to understand Before to be understood. Synergize 6. Public Victory. Think Win-Win 4. Independence. 3 First Things First. Private Victory. 2 Begin with End in Mind.
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7 Habits of Highly Effective People Franklin covey
Interdependence 7 Seek to understand Before to be understood Synergize 6 Public Victory Think Win-Win 4 Independence 3First Things First PrivateVictory 2 Begin with End in Mind 1Be Proactive Dependence
7 Sharpen saw Interdependence nderstood5 Synergize 6 Public Victory n4k win-w Think win win4 Independence 3 1st things 1st PRIVATE VICTORY 1 Be Proactive 2 End in mind Dependencee MATURITY CONTINUUMsful Habits ... an overview. habit = knowledge + skill + desire
The Habits of Interpersonal Effectiveness • Habit 4: Think Win-Win • Habit 5: Seek First to Understand, Then to Be Understood • Habit 6: Synergize
PRIVATE VICTORY TO PUBLIC VICTORY THE PRIVATE VICTORY MUST PRECEDE THE PUBLIC VICTORY YOU CANT INVERT THAT PROCESS ANY MORE THAN YOU CAN HARVEST BEFORE YOU PLANT STEPHEN R.COVEY
EMOTIONAL BANK ACCOUNT DEPOSITS WITHDRAWALS • Seek 1st to understand • show kindness courtesy and respect • Keep Promises • be loyal to absent • set clear expectations • Apologize • Give Feedback • Forgive • Assume you understand • show unkindness discourtesy, disrespect • Break Promises • be disloyal bad Mouth • Create unclear expectations • Give No Feed back • Hold grudges
EMOTIONAL BANK ACCOUNT • 5:1 RULE Mean 5 deposits to make up for 1 withdrawal • the other person’s currency. Deposit to 1 person may be withdrawals to other • to be sincere and consistent in your deposits small deposits over time build large account balances
PARADIGM • INEFFECTIVE: There is only so much and more you get, the less there is for me (scarcity) • EFFECTIVE : There is Plenty out there for every one and more to spare (abundance)
ABUNDANCE V/S SCARCITY APPROACH • abundance Approach: I am happy for the success of others especially those closest to me • Scarcity Approach: I am threatened by the successes of others, especially those closest to me • Abundance Approach: I treat everyone with equal respect. • I treat people with caring degrees of respect based on position or status.
ABUNDANCE V/S SCARCITY APPROACH • Abundance Approach: I find it easy to sharing recognition and credit • Scarcity Approach: I have a difficult time sharing recognition and credit • Abundance Approach: I find easy to share recognition and credit • Scarcity Approach: I find my sense of self worth from being compared and from competition
SIX PARADIGM OF HUMAN INTERRACTION • Win Win : Lets find a solution that works both of us • Win Lose: I am going to beat you no matter what • Lose Win: I always get stepped on • Lose Lose: if I am going down you are going down with me • Win : as long as I win I don’t care you win or lose • Win Win or no deal: lets find out solution that works for both of us, or lets not play.
Think Win/Win Principles of Interpersonal Leadership Win/Win is a frame of mind and heart that constantly seeks mutual benefit in all human interactions. Win/Win means that agreements or solutions are mutually beneficial, mutually satisfying. With a Win/Win solution all parties feel good about the decision and feel committed to the action plan. Win/Win is a belief in a Third Alternative. It’s not your way or my way; it’s a better way. And if a solution can’t be found to benefit both parties they agree to disagree agreeably—No Deal. Anything less than Win/Win in and interdependent reality is a poor second best that will have impact in the long-term relationship. The cost of that impact needs to be carefully considered. If you can’t reach a true Win/Win, you’re very often better off to go for No Deal. 4
Mutual Benefits and Respect • Think win win is a frame of mind and heart that seeks mutual benefits and mutual respect in all interactions. It’s thinking in terms of abundance and opportunity rather than scarcity and adversarial competition. Its not thinking selfishly (win lose) or like martyr (lose win). Its thinking in term of “We” not “ Me”
win-win or no deal (abundance mentality; get P and PC) lose-win (you get hard feelings) consideration lose-lose (never pays) win-lose (other person gets hard feeling) courage Courage and consideration • Courage : Willingness and ability to speak your thoughts and feelings. • Consideration: Willingness and ability to seek and listen to others’ thought and feelings with respect
WIN WIN AGREEMENTS • Desired Results: What’s the end in mind what are the outcome I want • Guidelines: What rules do I follow what are the guidelines for accomplishments the results • Resources What resources do I have to work with( people money tools material machines) • Accountability: How will we measure how well its going • What are the rewards of achieving the outcome and what are the consequences of not achieving the outcome
V. IMPORTANT RULE (DR. GRAC) • “FOR SUCCESSFUL WIN WIN AGREEMENT WE MUST ATTACH DESIRED RESULTS WITH THE BENEFITS”
BEHAVIOR V/S RESULTS • BEHAVIOR: • Balance Courage & Consideration • Seek mutual Benefits • create win win Agreements • Build win win systems • RESULTS • Faster Solution to problems • More team involvement • Generosity of spirit • Rich Relationships
THINGS TO DO • PLAN YOUR WEEK • Take 20 to 30 minutes to plan • Review mission and roles • choose big Rocks • Schedule the week
LIVE THE HABIT • One of your big rocks this week is to schedule the activities below • Live with Habit • Who are the most important people in your life? Do you know what important to them? This week your job is to increase your emotional bank account with someone significant to you. Figure out what would be “deposit” for that person and make three deposits
GEORGE ELIOT & BENARD M BARUCH • What do we live for, if it is not to make life less difficult for each other ( George Eliot) • you don’t have to blow out the other person’s light to let your own shine ( Bernard M. Baruch)
FAMOUS QUOTATIONS We detect rather than invent our mission in life ( VIKTOR FRANKL) There is no greater joy nor greater reward than to make a fundamental difference in someone’s life ( Sister Marry Rose McGeady) The unexamined life is not worth living ( Socrates) No one can go back and make a brand new start, my friend: but anyone can start from here and make a brand new end ( Dan Zadra)