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Introduction to the Information Age

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Introduction to the Information Age

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    1. Introduction to the Information Age MIS 320 Fall 2010 PPT Slides by Dr. Craig Tyran & Kraig Pencil

    2. A. Game Plan Background Past and present What is an information system? IS success and failure Knowledge needed for success Dimensions of information PPT Slides by Dr. Craig Tyran & Kraig Pencil

    3. B. Background Historical periods Agricultural Age Industrial Age Information Age PPT Slides by Dr. Craig Tyran & Kraig Pencil

    4. USA: Labor Force Composition PPT Slides by Dr. Craig Tyran & Kraig Pencil

    5. Welcome, Homo conexus* PPT Slides by Dr. Craig Tyran & Kraig Pencil

    6. B. Background What is “data”? What is “information”? Definition of Information: Data that have been organized so that they have meaning and value to the recipient. (Rainer, 3rd edition, p. 29) Examples ? 3. Who are the “information workers”? Examples? PPT Slides by Dr. Craig Tyran & Kraig Pencil

    7. Example: Data vs. Information PPT Slides by Dr. Craig Tyran & Kraig Pencil

    8. Example: Data vs. Information PPT Slides by Dr. Craig Tyran & Kraig Pencil

    9. B. Background 4. Information technology (IT) industry HW, SW, telecommunications, support US: One of largest employers (direct & indirect) Washington state: High employment growth rate WA’s fastest growing occupations for 2004-2014, Bachelor’s degree or higher 1) Computer Software Engineers, Applications, 2) Computer Programmers, 3) Computer Software Engineers, Systems Software, 4) Market Research Analysts, 5) Aerospace Engineers Source: State of Washington 2006 WA Labor Market Report (Jan 2007) PPT Slides by Dr. Craig Tyran & Kraig Pencil

    10. PPT Slides by Dr. Craig Tyran

    11. B. Background (cont.) 5. The situation: Many information workers, Lots of technology, but … Effective systems to support organizations & people (including customers!) are not always available. ?Organizations need help!!! PPT Slides by Dr. Craig Tyran & Kraig Pencil

    12. B. Background (cont.) 6. Objective of MIS function: Plan, Develop, Use & Manage information technology to provide Successful solutions to business problems PPT Slides by Dr. Craig Tyran & Kraig Pencil

    13. C. What is an “Information System”? 1. Definition of Information System (IS): Combination of HW, SW and telecommunication networks which addresses information-based needs/problems by capturing, creating, conveying, cradling, and/or communicating useful information PPT Slides by Dr. Craig Tyran & Kraig Pencil

    14. Information System Example: Seattle Mariners WWW Site Seattle Mariners Purpose of WWW Site: Stimulate interest in team, sell tickets and merchandise Database of team statistics, merchandise, tickets http://seattle.mariners.mlb.com/ PPT Slides by Dr. Craig Tyran & Kraig Pencil

    15. D. IS: Success or Failure? Good news: 28% of large IS are “successful” (i.e., is on budget, is on time, addresses system goals and is used) Bad news: 72% of IS are not “successful” 49% completed late, over budget, and/or missing features 23% cancelled Source: SoftwareMag.com (Feb 2001); Survey of 280,000 IS Development Projects PPT Slides by Dr. Craig Tyran & Kraig Pencil

    16. More Recent Results: 2004 & 2009 Similar stats available more recently at: http://www.cioinsight.com/c/a/IT-Management/Why-IT-Projects-Fail-762340/ http://www1.standishgroup.com/newsroom/chaos_2009.php The Standish Group's just-released report, "CHAOS Summary 2009," "This year's results show a marked decrease in project success rates, with 32% of all projects succeeding which are delivered on time, on budget, with required features and functions" says Jim Johnson, chairman of The Standish Group, "44% were challenged which are late, over budget, and/or with less than the required features and functions and 24% failed which are cancelled prior to completion or delivered and never used.“ http://www.infoq.com/articles/Interview-Johnson-Standish-CHAOS PPT Slides by Dr. Craig Tyran & Kraig Pencil

    17. D. IS: Success or Failure? (cont.) How to minimize chances of bad news? What types of knowledge (and perspectives) are needed to be successful? Recipe for success: What types of knowledge are needed to be successful? ??? Successful IS in business require development team to have a well rounded set of perspectives Business functions Technology People and Organizations PPT Slides by Dr. Craig Tyran & Kraig Pencil

    18. D. IS: Success or Failure? (cont.) 6. IT (information technology) people can not achieve success alone Successful IS in organizations typically requires the efforts of many e.g., marketing, finance, operations, management, etc. Whether or not you are in the MIS Department” …. You will likely play a role in your organization’s IS development/acquisition PPT Slides by Dr. Craig Tyran & Kraig Pencil

    19. Success Rate is Rising PPT Slides by Dr. Craig Tyran & Kraig Pencil

    20. MIS = IS = IT ? IT ? Information Technology IT people are designers, programmers, information technology managers, database developers, etc. Some do not understand the business end well. IS ? Information Systems Almost interchangeable with IT MIS ? Management Information Systems An academic field that trains people in both business and IT MIS grads often coordinate IT projects. They may … Meet with business managers to learn what they require. Communicate the requirements to the IT staff Form project teams as discussed in previous slides to reach the project goals. PPT Slides by Dr. Craig Tyran & Kraig Pencil

    21. E. Dimensions of Information If “information” is “organized, meaningful data with value to the user … what dimensions (aspects) might impact how the meaning and value? PPT Slides by Dr. Craig Tyran & Kraig Pencil

    22. E. Dimensions of Information Three key dimensions PPT Slides by Dr. Craig Tyran & Kraig Pencil

    23. E. Dimensions of Information Purpose of IS includes: Get the proper information to the proper people at the proper time, place, and format. Consider these questions: Can we get information to the manager (or customer) … When s/he wants it? In a form s/he wants? (how is information presented/ organized?) Where s/he wants it? PPT Slides by Dr. Craig Tyran & Kraig Pencil

    24. PPT Slides by Dr. Craig Tyran E. Dimensions of Information (cont.) 4. Examples that illustrate systems that address the different dimensions of information How to support decision making concerning customers? Conditional formatting skills (Excel lab book) How is the traffic on the freeway? WA State Dept. of Transportation Who are my classmates? facebook.com

    25. PPT Slides by Dr. Craig Tyran Support for Decision Making

    26. PPT Slides by Dr. Craig Tyran

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