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Learning Commons: What’s Working? Ideas from Weigle Information Commons

Learn about the ideas and initiatives that are successful in the Weigle Information Commons, from hardware improvements to faculty engagement. Discover how we measure and improve our services to better serve our stakeholders.

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Learning Commons: What’s Working? Ideas from Weigle Information Commons

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  1. Learning Commons: What’s Working?Ideas from Weigle Information Commons Anu Vedantham Penn Libraries CNI Update, April 2010

  2. Presentation Plan 7 • What do we do? • What do we believe? • Who cares about us? • Why measure? • What can we count? • What can we sense? • What can we improve?

  3. 1. What do we do?

  4. 2. What do we believe? • Hardware - better ‘broken’ than ‘dusty’ • Physical comfort enables creativity • Conversations matter • Partnerships matter • Embracing change is essential

  5. 3. Who cares about us? • Undergraduates • Program Partners • Faculty – especially when course assignments are at stake • Departments within the library system • University administrators • Donors

  6. 4. Why measure? • Accountability to stakeholders • Fundraising • Data-driven decision-making • Making case for new programs

  7. 5. What can we count? • Space use –reservations, logins, head counts • Patrons in Media Lab • Partner Services usage • Workshops – numbers, topics, attendance, requests • Faculty-requested course integration

  8. The counting tells us that... • Steady Growth: • Group Space Use • Integration, demand for partner services • Workshop number, attendance, variety • Personal laptop and mobile device use • Plateau / Decline: • Lab patron visits • Poster printing • Not Predictable: • Late night use • Course-based training

  9. 6. What can we sense? • Observing student behavior • Conversations with faculty • Word of mouth within and across disciplines • Assignments and curricular integration • Technology as “the great equalizer” • Courses list

  10. Text Analysis WIC Success Stories

  11. Faculty Conversations on Class Video Projects

  12. The stories tell us that... • Steady Growth: • Variety of tech tools • Variety of assignments • Faculty engagement • Demand for customization • Online Training • Ownership of our success • Plateau / Decline: • Video editing assignments • Long workshops • Not Predictable: • Topics of interest • Discipline-specific choices

  13. 7. What can we improve? • We change workshop topics frequently • We accept honest feedback about class-based support • We act on suggestions from Faculty and Program Partners Groups

  14. Please come visit us! Anu Vedantham Director, Weigle Information Commons Penn Libraries vedantha@upenn.edu 215-746-2659 http://wic.library.upenn.edu

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