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1. Remote Controlled Cliqueur troubleshooting guide Start the slide show then click Next Next Home

2. Remote controlled cliqueur Symptoms of the problem? When a cycle is started with the remote control, the power does not work and the solenoid valve does not click. When a cycle is started the solenoid valve clicks but the gas does not flow. The oxygen consumption is too high. Home

3. Start the cycle using the control switch on the front of the unit. Does the cycle start? Yes No Home

4. Is the red “OUT” indicator light on the timer lit up? Yes No Home

5. Is the green "POWER" light on the timer flashing? Yes No Home

6. Is the timer in "C" mode? Yes No Home

7. Is the supply voltage correct? (24, 110 or 230V AC depending on the model) Yes No Home

8. Is the equipment connected to the regulator properly? (sometimes the connection is poor due to oxygenation) Yes No Home

9. Is the bottle open and set to the correct pressure? Yes No Home

10. Remove the pipe from the outlet. When you begin a cycle, does gas flow freely? Yes No Home

11. Remove the pipe from the diffuser inlet. When you begin a cycle, does gas flow freely? Yes No Home

12. Remove the valve When you begin a cycle, does gas flow freely? Yes No Home

13. Is the valve installed in the circuit? Yes No Home

14. Replace the valve and try again. Did this help to solve your problem? Yes No Home

15. The remote control is not working. Replace the battery and try again. Does the cycle start? Yes No Home

16. Is the battery properly charged up (min. 12V)? Yes No Home

17. The timer is defective. Contact our after-sales service for a replacement. Did this help to solve your problem? Yes No Home

18. The solenoid valve or the solenoid valve coil is defective. Contact our after-sales service for a replacement. Did this help to solve your problem? Yes No Home

19. Either the remote control or circuit board is defective. Contact our after-sales service for a replacement. Did this help to solve your problem? Yes No Home

20. Place the battery on charge; when charging the charger light should be lit up. If not, contact our after-sales service. Did this help to solve your problem? Yes No Home

21. Switch the timer to "C" mode then try again. Did this help to solve your problem? Yes No Home

22. Check that there is no rust on the plug pins, if not consult an electrician. Did this help to solve your problem? Yes No Home

23. Clean or replace (recommended) the couplings and try again Did this help to solve your problem? Yes No Home

24. Set the pressure to 1 or 3 bars depending on use Try again. Did this help to solve your problem? Yes No Home

25. The solenoid valve is defective. Contact our after-sales service for a replacement. Did this help to solve your problem? Yes No Home

26. A pipe is blocked. Replace it. Did this help to solve your problem? Yes No Home

27. The valve is defective. Replace it. Did this help to solve your problem? Yes No Home

28. The ceramic element is clogged. Clean or replace it. Did this help to solve your problem? Yes No Home

29. Replace the valve and try again Did this help to solve your problem? Yes No Home

30. Thank you for using Vivelys' online help. We hope that we have met your expectations, and are available to help if you need any further information. Please do not hesitate to contact us by email or telephone: +33 (0)4 67 85 68 40 sav@vivelys.com Home

31. Do you need more help? Were you unable to solve the problem using the online troubleshooting guide? Please contact our technical support team by email or telephone: +33 (0)4 67 85 68 40 sav@vivelys.com Home